Ramp Services Supervisor

Job Summary

To efficiently manage and direct ramp activities to deliver high-quality products/services to our customers.

Responsibilities

• Supervise and manage staff to deliver excellent customer service
• Maintain applicable safety and performance standards
• Develop and build good relations with customers and Airport authorities
• Report irregularities and take appropriate action
• Participate and contribute to internal and customer meetings
• Conduct daily shift briefings
• Conduct safety meetings/briefings
• Liaise with OCC regarding daily workforce requirements
• Perform daily/weekly audits
• Build and maintain good management/workforce relations
• Ensure workforce adherence to company policies and procedures
• Other duties as assigned

Qualifications

• High School Diploma or equivalent preferred
• Minimum one year experience in ramp service or related field
• Ability to work in a team environment
• Knowledge about operation of Ground Service Equipment
• Strong organizational and multi-tasking skills
• Effective verbal and written communication skills
• Able to work in all weather conditions
• Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance
• Flexible work schedule including evenings, weekends and holidays

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

About the Role

Swissport is a global leader in aviation services, providing Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is to provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience. We believe that our people are what differentiate us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team.

What We Offer

• Attractive compensation package including a competitive pay rate of $22.00 - $24.00/hour
• Comprehensive health and wellness benefits
• 401(k) with company match
• Flexible work schedule including evenings, weekends and holidays

Company Culture

We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join Swissport today and be part of a team that connects the world of aviation!