Ramp Service Agent

About the role

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.

Responsibilities

- Assist with customer service issues. - Assist passengers with special needs. - Operate material handling equipment such as forklifts. - Receive, process, store and load or unload cargo. - Process inbound and outbound mail shipments. - Process various reports and computer data input. - Interface with customers in person, by email, or over the phone. - Complete other duties as required by management.

Requirements

- Interact with customers in a friendly and positive manner. - Perform basic computer functions and operations. - Lift 70 pounds. - Operate telephone, email, and internal based programs. - Operate material handling equipment such as forklifts. - Produce effective verbal and written communication skills. - Use Microsoft Office with ability to learn and master new computer programs. - Work shifts that include nights and weekends. - Pass a 10-year background check and work in the US.

Qualifications

- High school diploma or equivalent. - Valid driver’s license. - Forklift certification preferred but not required.

Skills

- Excellent interpersonal and communication skills. - Ability to lift 70 pounds. - Proficiency with Microsoft Office. - Basic computer skills.

Benefits

- Medical, dental, and vision. - Company-paid life insurance and AD&D. - PTO and paid holidays. - Flight benefits. - 401(k) program. - Employee assistance program. - HSA for qualified plans. - Voluntary life insurance and AD&D. - Voluntary short- and long-term disability. - Voluntary accident, critical illness, and hospital indemnity.

Pay

- Competitive salary based on experience.

Schedule

- Shift work including nights and weekends.

Benefits

- Medical, dental, and vision. - Company-paid life insurance and AD&D. - PTO and paid holidays. - Flight benefits. - 401(k) program. - Employee assistance program. - HSA for qualified plans. - Voluntary life insurance and AD&D. - Voluntary short- and long-term disability. - Voluntary accident, critical illness, and hospital indemnity.

Equal Opportunity Employer

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.