Ramp Agent - PHX (Part-Time)

We need to output HTML fragment with sections: About the role? The posting includes Department, Company Promise, Job Description (with restrictions), Pay & Benefits, Duties and Responsibilities, Knowledge, Skills And Responsibilities, Education, Experience, Licensing/Certification, Physical Abilities, Other Qualifications. We need to use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We must not put Job ID/requisition numbers as headings. We need to include sections only when posting has real, specific content. Avoid filler like "commensurate with experience". We need to preserve all substantive info. We need to decide which sections to include. The posting includes: - Department: Ground Operations (maybe part of About the role? Could be a short paragraph) - Company Promise (maybe About the role) - Job Description (including eligibility restrictions: external applicants only, Arizona resident, not interviewed in last 12 months) - could be part of About the role or Requirements. - Pay & Benefits: includes Pay rate $20.63 per hour, overtime, shift premiums, benefits list (free flights, 401k match, profit sharing, health insurance). So we can have Pay section and Benefits section. - Duties and Responsibilities: long list. - Knowledge, Skills And Responsibilities: skills. - Education: No education requirement. - Experience: No experience requirement. - Licensing/Certification: valid driver's license, SIDA badge, possibly Customs Seal. - Physical Abilities: lift 70 lbs, etc. - Other Qualifications: well-groomed appearance, US citizenship/work auth, age 18+, attendance standards, shift work/overtime. We need to avoid sections with only filler like "No education requirement" - but that is substantive? It says "No education requirement". That's a statement; we could include under Requirements or Qualifications. But we should not create a section heading for Education if it's just "No education requirement". However we could combine Education and Experience under a "Requirements" section. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only those with real content. We have Pay info -> Pay section. Benefits info -> Benefits section. Schedule info: The posting mentions part-time, 32 hours over 5 days, schedules determined by seniority bidding, training schedule, after training 6.5-hour shifts over 5 days, potential mandatory overtime, early mornings, late nights, weekends, holidays. So we have schedule details -> Schedule section. Responsibilities: Duties and Responsibilities -> Responsibilities section. Requirements: Could include eligibility restrictions (Arizona resident, not interviewed in last 12 months), US citizenship/work auth, age 18+, driver's license, SIDA badge, physical abilities, grooming, attendance, shift work. Also knowledge/skills: ability to work with team, read documents, etc. Could be under Requirements or Qualifications/Skills. Qualifications: Could include education/experience (none), licensing/certification, physical abilities, other qualifications. Skills: Knowledge, Skills And Responsibilities. We need to avoid duplication. Let's structure:

About the role

: include Department, Company Promise, Job Description eligibility restrictions (external applicants only, Arizona resident, not interviewed in last 12 months), maybe brief overview of role (Ramp Agent duties summary). But we must not repeat job title as heading. We can include a paragraph summarizing.

Responsibilities

: list duties from Duties and Responsibilities.

Requirements

: include eligibility (Arizona resident, not interviewed in last 12 months), US citizenship/work auth, age 18+, driver's license, SIDA badge, Customs Seal possibility, grooming standards, attendance standards, ability to work shift work/overtime, physical abilities (lift 70 lbs, etc.), ability to complete training with 90% average, ability to read documents, work under stress, etc.

Skills

: ability to work well with others, work under stress, read documents, follow instructions, learn ramp operations, handle emergencies, work under tight time constraints, communicate via radio, etc.

Benefits

: list benefits.

Pay

: pay rate $20.63 per hour, overtime, shift premiums, future increases per CBA.

Schedule

: part-time, 32 hours over 5 days, training schedule, after training 6.5-hour shifts over 5 days, potential mandatory overtime, seniority-based bidding, early mornings, late nights, weekends, holidays. We must not include sections with filler like "commensurate with experience". We have concrete info. We must not include navigation/legal/EEO boilerplate. The posting includes EEO statement at end; we should remove that. Also remove "Please print/save this job description because it won't be available after you apply." and "Job Posting End Date 09/25/2026". Also remove "Learn more about becoming a Ramp Agent and the FAQs: careers.southwestair.com/southwest-ramp-agents". Also remove "See what a day on the ramp looks like: swa.is/DayOnTheRamp". Also remove "Explore more benefits you’ll love: https://careers.southwestair.com/benefits". Also remove "U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available." Actually that is a requirement; we keep it. We need to preserve all substantive information. So we need to keep the eligibility restrictions: "For external applicants only: Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Arizona. Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or in-person and not selected for the Ramp Agent position at PHX within the last 12 months." Keep that. Also keep "Pay of $20.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums." Also keep benefits details. Also keep "Additional details This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week. After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union. Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you." Also keep physical abilities etc. We need to format as HTML fragment only, no or . Use

headings,

• for lists,

  for prose. We must not repeat job title as heading. The job title is "Ramp Agent". Not used. We must not put Job ID/requisition numbers as headings. Now craft the HTML. We'll start with About the role: include department, company promise, eligibility restrictions, brief role description. Paragraph: Department: Ground Operations. Company Promise: ... (the paragraph). Then eligibility restrictions. We'll put that in

  tags. Responsibilities:

  • each duty. We need to extract duties from the long list. Let's list them: - Provide friendly service to and maintains positive relationships with all internal and external Customers - Work in a cooperative spirit to ensure the success of our Company - Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals - Load, unload, service, guide, and direct Company Aircraft - Receive and record Customer baggage, air freight, mail and company materials as required - Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. - Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent - Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities - Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors - Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction - Use jetway stairs frequently to carry items checked at the gate to the aircraft bin - Review cargo forms for accuracy and corrects forms as necessary - Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork - Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures - May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. - Maintains an inventory of such items and supplies - Transport cabin and cleaning equipment between aircraft storage area - Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers - Manually pushes and pulls push carts and containers - Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors - May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time - Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company’s information system as required - Duties vary by size and organization of station. - Provide friendly service to all Co-workers and Customers. - Has routine contact with people outside of the Company such as delivery agents, shippers, etc. - Must be able to meet any physical ability requirements listed on this description - May perform other job duties as directed by Employee's Leaders We'll turn each into
  • . Requirements: include eligibility restrictions (maybe duplicate from About the role? But we can keep them in Requirements). Also US citizenship/work auth, age 18+, driver's license, SIDA badge, Customs Seal possibility, grooming standards, attendance standards, ability to work shift work/overtime, physical abilities (lift 70 lbs, etc.), ability to complete training with 90% average, ability to read documents, follow instructions, learn ramp operations, handle emergencies, work under tight time constraints, etc. We'll list as
    . Skills: from Knowledge, Skills And Responsibilities: Ability to work well with others as part of a team, and work under stressful situations; Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period; Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations; Must be aware of hazardous situations and be able to handle emergencies as needed; Must work under tight time