Ramp Agent - PHX (Part-Time)

Duties and Responsibilities

• Provide friendly service to and maintains positive relationships with all internal and external Customers
• Work in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
• Load, unload, service, guide, and direct Company Aircraft
• Receive and record Customer baggage, air freight, mail and company materials as required
• Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent
• Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
• Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
• Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
• Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
• Review cargo forms for accuracy and corrects forms as necessary
• Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
• Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
• May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork
• Transport cabin and cleaning equipment between aircraft storage area
• Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
• Manually pushes and pulls push carts and containers
• Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
• May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
• Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company’s information system as required

Knowledge, Skills And Responsibilities

• Ability to work well with others as part of a team, and work under stressful situations
• Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
• Awareness of hazardous situations and ability to handle emergencies as needed
• Ability to work under tight time constraints to accomplish quick turns of aircraft
• Awareness of grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
• Awareness of physical abilities required to perform job duties

Physical Abilities

• Able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
• Able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
• Able to work in cramped or high places
• Able to carry heavy items up and down jetway stairs
• Able to maintain the ability to wear prescribed uniforms