Ramp Agent (Customer Service Agent) - MCI
Delta Air Lines · Kansas City, MO · 1 wk ago
Customer ServiceInternship
How You'll Help Us Keep Climbing
- Make sure our customer's baggage and cargo arrive safely and on time
- Guide incoming and departing aircraft from the gate positions
- Safeguard Cargo, baggage, and mail from damage, loss, and weather
- Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination
Work Tasks
- Bend, lift, stand, and walk repetitively
- Operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion
- Drive and operate ground equipment safely in harsh weather conditions (heat, rain, snow)
What You Need To Succeed
- Consistently prioritize safety and security
- Possess a high school diploma, GED, or high school equivalency
- Be at least 18 years old and have authorization to work in the United States
- Have a valid driver’s license
- Pass a physical ability test (PAT)
- Wear required company-approved Personal Protective Equipment (PPE)
- Hold an airport specific requirement such as a SIDA Badge and Customs Seal
Benefits And Perks
- Competitive salary and industry-leading profit sharing program
- 401(k) with generous company contributions up to 9%
- Up to 2 weeks of vacation and 56 hours of paid personal time
- 10 paid holidays per calendar year
- Maternity/parental leave for birthing and non-birthing parents
- Comprehensive health benefits including medical, dental, vision, short/long term disability, and life insurance
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic wellbeing programs to support physical, emotional, social, and financial health
- Domestic and international space-available flight privileges for employees and eligible family members
- Career development programs to achieve long-term career goals
- World-wide partnerships to engage in community service and innovative goals focused on sustainability and reducing carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks