Ramp Agent

Duties and Responsibilities

• Assist with the loading and unloading of cargo, and mail onto/from aircraft, ensuring proper weight distribution and secure stowage.
• Marshal and guide aircraft using hand signals and visual aids to guide aircraft during taxiing, parking, and maneuvering.
• Ensure efficient and careful handling of loading and offloading equipment.
• Operate various ground support equipment such as aircraft tugs, pushback tractors, and towing vehicles to move aircraft between areas.
• Perform essential services for aircraft, including refueling, lavatory servicing, water replenishment, and cabin conditioning to prepare the aircraft for flight.
• Adhere to all safety regulations and guidelines to maintain a secure working environment for both personnel and aircraft.
• Report any safety hazards or incidents promptly.
• Maintain effective communication with other ramp agents, ground crew, and flight crews to ensure smooth aircraft movement and coordination.
• Assist in maintaining the cleanliness and orderliness of the ramp area, ensuring it is free from debris, foreign object damage, and other hazards.
• Assist with package sortation and warehouse operations when needed.

Qualifications

• A high school diploma or equivalent.
• Physical fitness and ability to lift heavy objects, bend, and stand for extended periods.
• Good hand-eye coordination and ability to work efficiently in a fast-paced and demanding environment.
• Strong attention to detail and the ability to follow established procedures and protocols.
• Excellent communication and teamwork skills to coordinate effectively with other ground personnel and flight crews.
• Flexibility to work in various weather conditions, including extreme temperatures and adverse weather situations.
• Willingness to work irregular hours, including nights, weekends, and holidays, as airport operations are 24/7.
• Must pass drug screening and background checks, which include employer, customer, and/or SIDA background checks.
• Must be authorized to work in the United States.

Physical Requirements

• The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds.
• Moving items over fifty pounds will be done using team lift.
• Must meet physical lifting requirements of 50 lbs.

Benefits

• 401(k) with company match
• Life insurance
• Employee Assistance Program
• Health insurance
• Vision Insurance
• Disability insurance
• Dental insurance
• Paid time off
• Voluntary Accident insurance