Ramp Agent

Duties and Responsibilities

• Assist with the loading and unloading of cargo, and mail onto/from aircraft, ensuring proper weight distribution and secure stowage.
• Marshal and guide aircraft using hand signals and visual aids to guide aircraft during taxiing, parking, and maneuvering.
• Ensure efficient and careful handling of onload and offload of equipment.
• Operate various ground support equipment such as aircraft tugs, pushback tractors, and towing vehicles to move aircraft between areas.
• Perform essential services for aircraft, including refueling, lavatory servicing, water replenishment, and cabin conditioning to prepare the aircraft for flight.
• Adhere to all safety regulations and guidelines to maintain a secure working environment for both personnel and aircraft.
• Report any safety hazards or incidents promptly.
• Maintain effective communication with other ramp agents, ground crew, and flight crews to ensure smooth aircraft movement and coordination.
• Assist in maintaining the cleanliness and orderliness of the ramp area, ensuring it is free from debris, foreign object damage, and other hazards.
• Assist with package sortation and warehouse operations when needed.

Qualifications

• A high school diploma or equivalent.
• At least 18 years of age.
• Physical fitness and ability to lift heavy objects, bend, and stand for extended periods.
• Good hand-eye coordination and ability to work efficiently in a fast-paced and demanding environment.
• Strong attention to detail and the ability to follow established procedures and protocols.
• Excellent communication and teamwork skills to coordinate effectively with other ground personnel and flight crews.
• Flexibility to work in various weather conditions, including extreme temperatures and adverse weather situations.
• Willingness to work irregular hours, including nights, weekends, and holidays, as airport operations are 24/7.
• Must pass drug screening and background checks, which include employer, customer, and/or SIDA background checks.
• Must be authorized to work in the United States.

Benefits

• 401(k) with company match.
• Life insurance.
• Employee Assistance Program.
• Health insurance.
• Vision Insurance.
• Disability insurance.
• Dental insurance.
• Paid time off.
• Voluntary Accident insurance.

Pay

• Tier 1: Earn $2/hour added to base pay for working a regular weekend schedule of Friday, Saturday, or Sunday (2 of the 3 days).
• Tier 2: Earn $5/hour added to base pay for working 4 full weekday shifts (Mon-Fri).
• Tier 3: Earn $7/hour added to base pay for working 5 full shifts per week or 3 full weekend shifts (Fri-Sun).

Schedule

This position qualifies for the Loyalty Incentive Program bonus paid quarterly in the amount of $2 per hour worked not including PTO or holiday pay. The operation is conducted 7 days per week, with a minimum requirement of 20 hours per week, and work on the weekend may be required.