Ramp Agent

About the role

Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Responsibilities

• Lead and coordinate aircraft loading/unloading operations
• Provide leadership and operational support to cargo handlers
• Perform courier, cargo handler, and/or dispatcher duties as needed
• Model best practices through mentoring and demonstrating strong communication, conflict resolution, and leadership abilities

Requirements

• High school diploma or educational equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Demonstrated proficiency in basic level MS Word and Excel
• Ability to prepare and process Canadian customs paperwork
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training (GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.)
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid driver's license and good driving record
• Excellent human relations, customer relations, and communication skills
• Good analytical, problem solving, prioritization and organizational skills
• Must be able to pass R.C.M.P. assessment
• Full G Driver license required
• Bilingual (French and English) required for positions in Quebec

Qualifications

• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred
• EXCEL/LEAP candidates preferred
• Good understanding of FedEx products, features of service, general operations
• Loading/unloading procedures preferred
• Candidates for positions requiring driving as a core competency must hold a valid license (e.g., Class 5, G, or 1[AZ]) and present a driving record with no more than two violations and/or accidents in the 24 months prior to application

Schedule

Part-time PM shift, Monday to Friday, 15:00 to 21:30. Shift/timings may be subject to change based on operational needs.

Grade: 84. Posted Sep 2, 2026; apply by 11:59 PM Sep 9, 2026.