Ralph Lauren Sr. Analyst, Workforce Strategy

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across apparel, accessories, home, fragrances, and hospitality. For over 50 years, the company has developed a reputation and distinctive image through its expanding portfolio of brands, including Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, and Chaps. Ralph Lauren fosters a culture of inclusion through talent development, education, communication, employee groups, and celebration.

About the Role

The Workforce Strategy Analyst uses data and analytics to drive operational efficiency and support business growth. This role analyzes field behaviors and store KPIs to identify opportunities for efficiency, collaborating with Retail Operations, Field Leadership, finance, and other business partners to develop action plans. Responsibilities include optimizing payroll models, improving store KPIs, and accelerating business growth.

Responsibilities

• Support the development and execution of company staffing and scheduling strategy, including ongoing census and store org chart evaluation.
• Develop strategies to drive productivity and 4-wall profitability.
• Support payroll budget creation and management.
• Communicate payroll performance and workforce strategy to field and business partners.
• Extract and manage large volumes of data, identify trends, and present findings in clear charts, tables, and presentations.
• Create exception-based reporting tools and streamline processes.
• Enhance labor scheduling through the creation and implementation of training programs and user materials.
• Respond to payroll and labor system questions, gather technical issues, and partner with appropriate departments to develop solutions.
• Manage commission and bonus calculations, payout, and reporting processes.
• Project management: oversee multiple deliverables, manage resources, set goals, track progress, and adjust as needed to ensure on-time delivery.
• Provide high-level customer service to field and home office teams.
• Support project implementation and KPI initiatives through facilitation, project management, and documentation.
• Produce monthly, weekly, and daily reports to assist management in defining and enhancing performance metrics.
• Support additional projects to enable Retail Operations and workforce strategy functionality.
• Break down complex information, assess relationships, and evaluate evidence objectively to make sound workforce strategy recommendations.

Requirements

• Ability to work under pressure in a fast-paced environment, prioritize tasks, and delegate when appropriate.
• Act with integrity, professionalism, and confidentiality.
• Experience working with retail or frontline teams is highly preferred.
• Financial acumen to manage budgets, forecasting, and cost optimization.
• Collaborative mindset with a proactive approach to problem-solving.
• Ability to challenge assumptions, ask critical questions, and explore alternative perspectives.
• Strong communication skills (listening, written, verbal, facilitation) and ability to build cross-functional relationships.
• Proficiency in project management tools (e.g., Smartsheet), Excel, Adobe Acrobat, Word, Outlook, and Adobe Suite.
• Flexibility to work various hours depending on project scope and needs.
• Ability to travel as required.