Rail Student Operator

Location: Dallas, TX 75226 (3021 Oak Lane)

About the Role

Operates Dallas Area Rapid Transit's (DART) light rail vehicles (LRV) in a safe, dependable, efficient, and on-time manner to provide transportation services for patrons.

Responsibilities

• Safely operates light rail vehicles in revenue and non-revenue service in accordance with established operating rules/procedures and published schedules; makes all required station stops/customer service announcements and provides assistance to customers as required.
• Communicates via a two-way radio system in accordance with DART rules, practices, and policies.
• Performs basic light rail vehicle troubleshooting activities under the direction and guidance of the Train Control Center or Yard Control.
• Performs required pre-trip inspections of light rail vehicles prior to pulling train out of yard including conducting internal/external visual inspection of train, pre-testing all required control equipment, ensuring all required safety devices are intact/functional.
• Manually operates switches on the mainline and in the yard under the direction and guidance of TCC or Yard Control.
• Serves as On-Scene Coordinator as assigned.
• Provides flagging protection for personnel working on or about the right-of-way.
• Prepares written reports and completes accident/incident reports thoroughly, accurately, and legibly at the end of shifts as required.
• Performs other related duties as assigned.

Requirements

• High school or general education diploma (GED).
• Five (5) years’ experience in the operation of a motor vehicle and one (1) year of customer service contact experience.
• Ability to successfully complete rail operator training and annual recertification programs including achieving the required minimum passing scores on all written tests, demonstrated ability to operate trains safely and in compliance with operating rules/procedures and operating schedules; performs basic vehicle troubleshooting exercises.
• Valid Texas Driver’s License (C), no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI on driving record, and not more than two (2) convictions of moving violations on driving record within the last twenty-four (24) consecutive months in order to operate DART revenue vehicles.
• Must pass Department of Transportation (DOT)-required physical and pre-employment drug screen; employees must submit to Federal Transportation Administration-required random drug/alcohol testing as a condition of continued employment.
• Ability to work variable shifts, irregular hours, nights, holidays, weekends, and short notice availability.
• May be required to travel to multiple work locations.
• Must work in a safe manner and constant state of alertness.

Skills

• Ability to take care of customers’ needs while following company procedures; establishes and maintains effective relationships with customers and fellow employees.
• Ability to remain attentive while performing repetitive, routine tasks.
• Ability to use prudent judgment and common sense in making quick, safe decisions with minimal supervision and adapt to constantly changing operating environments.
• Deals effectively with conflict by maintaining composure, applying focused listening, understanding customer needs, identifying alternatives, and finding resolutions.
• Willingness to step-up and take initiative to address problems and needs that may require going beyond normal responsibilities.
• Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Excellent customer service skills and ability to interact effectively with a diverse customer population while under pressure.
• Ability to orally communicate effectively with the public, co-workers, supervisors, and managers to ensure efficient operations, promote safety, and respond to emergencies.
• Ability to read and comprehend a variety of work-related technical manuals, safety rules, and regulations.
• Must be able to communicate clearly and effectively in the English language (orally and written).
• Self-motivated and able to work independently.
• Ability to promote a positive and inclusive work culture.
• Functional and technical knowledge and skills to perform the job at a high level of accomplishment.
• Ability to make decisions in the absence of guidance from others and to plan and carry out work assignments in established procedures.

Working Conditions

• Exposure to all seasonal environmental conditions including heat, cold, humidity, rain, snow, sleet, ice, high winds, dirt, and dust.

Pay

$25.22 per hour