Radiology Supervisor

Position Function And Duties

Leadership and Staff Supervision: Provides day-to-day supervision and support to Radiology staff. Assists with staffing assignments, daily workflow, schedule coverage, and department priorities. Serves as a resource for technologists regarding imaging protocols, patient care, equipment issues, and workflow concerns. Promotes teamwork, professionalism, accountability, and effective communication within the department. Assists with onboarding, orientation, training, and competency validation of new and existing staff. Provides input to the Director regarding staff performance, education needs, and process improvement opportunities. Helps address staff concerns and escalates issues to the Director when appropriate. Supports the Director in maintaining a safe, efficient, and high-quality Radiology Department. Leads by example through professionalism, dependability, and teamwork. Promotes accountability while maintaining a supportive work environment. Ensures patients receive timely, compassionate, and appropriate imaging services. Helps improve department workflows, staff communication, imaging quality, and overall patient experience.

Clinical And Technical Responsibilities

Performs diagnostic imaging exams within the scope of licensure and certification. Ensures exams are completed according to physician orders, department protocols, and safety standards. Reviews imaging studies for quality, completeness, proper labeling, and appropriate documentation. Assists with maintaining consistent imaging protocols and best practices across the department. Supports technologists with difficult exams, patient positioning, order clarification, and workflow barriers. Ensures proper use of PACS, EMR, imaging equipment, and related technology. Has strong clinical and technical imaging skills. Leads staff in a fair, professional, and supportive manner. Possesses excellent communication and problem-solving skills. Prioritizes competing demands in a busy clinical environment. Demonstrates strong attention to detail and commitment to imaging quality. Demonstrates knowledge of radiation safety and regulatory requirements. Remains calm and professional during stressful situations. Is dependable, organized, and able to follow through on assigned responsibilities. Works collaboratively with providers, staff, patients, and leadership.

Quality, Safety, And Compliance

Aids in quality assurance activities, including image review, repeat/reject analysis, documentation audits, and equipment quality control. Supports compliance with hospital policies, state regulations, CMS, ACR, MQSA, ARRT, and other applicable standards. Promotes radiation safety practices for patients, staff, and providers. Ensures appropriate use of shielding, dose reduction techniques, patient identification, contrast safety, and exam verification. Assists with incident follow-up, safety reporting, and corrective action planning as needed. Helps maintain readiness for inspections, surveys, and accreditation reviews.

Department Operations

Aids the Director with daily operational needs of the Radiology Department. Helps coordinate patient flow and exam prioritization, including STAT, inpatient, ED, and outpatient imaging needs. Collaborates with scheduling, registration, nursing, providers, PATH/authorization teams, and other departments to resolve issues. Assists with maintaining supply levels, equipment readiness, and department organization. Helps identify workflow issues and recommends process improvements. Participates in department meetings, staff education, and communication of policy or process changes. Provides coverage support during staffing shortages, callouts, high-volume periods, or urgent needs.

Communication And Customer Service

Communicates professionally with patients, families, providers, staff, vendors, and outside organizations. Helps resolve patient, provider, and staff concerns in a timely and respectful manner. Supports a positive patient experience by promoting compassion, privacy, safety, and clear communication. Serves as a liaison between frontline staff and department leadership. Maintains confidentiality and always follows HIPAA requirements.

Organizational Expectations

Attendance: Attendance is an essential job function; employee comes to work daily, on time, and completes scheduled shift. HIPAA: Facilitates to maintain patient confidentiality. Internal communication: Contributes to positive team performance and a culture of service excellence through effective communication, active listening, and respect. Interpersonal relationships: Maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments. Safety: Practices workplace safety daily. Employee Engagement: Actively participates in all hospital Service Excellence initiatives and trainings. Attends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutes. Completes all required annual education on or before the due date.

Qualifications

• Education: Graduate of an accredited Radiologic Technology program.
• Job License & Certification: BLS Required. Current ARRT certification in Radiography and CT: ARRT R.T.(R)(CT), required. Current applicable state license, required.