Radiology Receptionist

Position Summary

This position requires the full understanding and active participation in fulfilling the mission of Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.

Essential Functions and Responsibilities of the Job

• Maintains documentation of medical records management and request for records according to department and hospital policy.
• Performs duties in a timely manner and is conscientious of patient needs. Is proactive in speaking with patients in the lobby if there is a delay. Consistently meets the needs of the department and assists where needed.
• Provides accurate records for patient exams; orders, imaging and follow up of imaging procedures for correct documentation, communication regarding patient procedures with nursing and physicians.
• Complies with hospital and department policies on HIPAA regulations, personal phone use, internet use and completes all mandatory in-services in a timely manner.
• Completes daily work area checklist. Ensures that the work area is clean and ready for use and that office supplies are properly stored (when applicable).
• Complies with MTM policies. Clocks in and out on time, avoids excessive manual clocking transactions. Complies with MHS Attendance and Tardiness policy #357. Reports to assigned area at the start of the shift. Signs off on timecard every pay period with zero errors.
• Applies AIDET principles with every transaction. Treats patients and fellow employees with respect. Always conducts him/herself in a professional manner. Reports customer service issues to the department Lead and/or director.
• Other duties as assigned.

Minimum Requirements

• Proficiency in computer functions, Microsoft, data entry and windows is preferred.
• Experience in radiology records and/or medical records preferred.
• Knowledge and use of medical terminology, basic understanding of CPT coding, ICD10 and Insurances is preferred.
• Medical Terminology course or certificate preferred

Pay

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities.

Benefits

Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more…Check out our MemorialCare Benefits for more information about our Benefits and Rewards.