Radiology Clerk | FT | Weekdays | Le Bonheur

About the role

The Radiology Clerk is responsible for various clerical duties in Radiology Services such as greeting and directing patients, answering telephones, receiving and entering exam requests and other data, and processing imaging requests. This position models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Responsibilities

• Pull orders from TRACE for current and future appointments.
• Congnates daily via telephone, fax, email to physicians, referring physicians, physician offices, and patients.
• Courteously greets Associates, visitors and other customers; determines their needs and provides information or directs them to the appropriate person.
• Answers the telephone and screens calls in a timely, courteous manner. Obtains information required for response to the caller. Direct calls as appropriate to other parties, and/or takes accurate messages.
• Sorts, prepares, and delivers incoming/outgoing mail.
• Orders and maintains supplies, materials, equipment, etc., for the department.
• Maintains filing systems by receiving, sorting, and distributing documents for filing; create files and records as necessary using judgment and knowledge of office requirements, updating files and records and retrieving and storing files as needed.
• Performs other job functions as assigned or requested.

Requirements

• Required - No Education Required
• Required - Administrative or clerical 1-3 years

Qualifications

• Proven record of providing excellent customer service.
• Working knowledge at basic proficiency level for windows-based software applications.
• Skill and proficiency in oral and written communication including spelling, grammar, punctuation, and composition.
• Excellent interpersonal skills.
• Proficient in use of basic office equipment; multi-line phones; and data entry.
• Demonstrated ability to resolve routine problems using policies and procedures.

Skills

• Ability to learn, synthesize and maintain up-to-date working knowledge of the department, personnel, and changing technology.
• Ability to perform computerized data collection and entry and to navigate in a windows environment.
• Ability to organize tasks and maintain control of work flow.

Benefits

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.