Radiology Assistant - Diagnostic Radiology

About the Role

Provides clerical support including scheduling, checking in patients, insurance verifications/authorization, and collecting payments. Additionally, the Radiology Assistant will assist with laboratory and electrocardiogram services as needed.

Responsibilities

• Admits all patients into the computer while verifying all patient demographic information, explaining forms, and obtaining necessary signatures, including patient/legal representative signatures.
• Confirms authorization requirements and verifies the accuracy of the patient’s personal and insurance information; obtains copies of insurance cards and all necessary forms.
• Pre-registers patients for exams.
• Works Unverified Report, Delinquent Billing Report by Error, and/or Incomplete MSP Report as directed by Radiology Management.
• Assures the accuracy of registration QA is at 95%.
• Completes all paperwork, lab, EKG, and/or imaging, documenting all necessary information for each section.
• Schedules patients, verifying preps and ensuring patient understanding; interacts professionally with technologists to coordinate requests.
• Ensures all requirements are met for a proper order.
• Processes payments when necessary and issues receipts.
• Minimizes in/out time.
• Assists technologists with paperwork, documenting histories and procedure documentation.
• Prepares appropriate contrast dosage.
• Reloads laser camera as needed.
• Ensures cassettes are returned to correct locations.
• Locates master jackets, all films, and subfolders as requested.
• Processes film loan requests, completing all steps on each loan.
• Successfully merges and transfers films.
• Able to hang films according to the radiologist’s preference.
• Ensures the accuracy of POS payment collections.
• Properly identifies patients using name and date of birth (DOB).
• Follows facility infection control practices without fail.
• Enters all data into the computer prior to delivery to the lab for testing.
• Observes laboratory protocol regarding transport, temperature, and time requirements for specimens.
• Operates and maintains daily records for laboratory equipment.
• Disinfects patient collection site and draws specimens into appropriate tubes with sufficient volumes per departmental procedure.
• Sends all pediatric venipuncture to the Norman Drive facility.
• Initiates communication with Education staff to resolve issues.
• Enters required data into the system and generates complete paperwork.
• Explains procedures to patients in a competent and caring manner.
• Acquires and processes a quality EKG tracing.
• Assures the tracing is properly processed for interpretation.

Common Expectations

• Completes all job functions as per departmental policies and procedures.
• Demonstrates responsibility for own standards of practice or areas of responsibility.
• Completes or assists with tasks that are not specifically outlined in the job description but are within the scope of practice or position.
• Assists with covering a shift or the same or similar job in another department.
• Completes goals within the employee's control and established for this evaluation period according to acceptable standards.
• Participates in Six Sigma initiatives as requested.
• Attends required in-services and actively participates in self-education.
• Maintains current knowledge in present areas of responsibility (attends ongoing educational programs as required, requested, or appropriate).
• Demonstrates competence at all levels in providing care or service to all patients and customers based on age, sex, weight, and demonstrated need. For non-clinical areas, has attended training or participated in education and demonstrates understanding of providing population-specific customer service.

Qualifications

• Minimum Education: High School Diploma or GED (Required).
• Work Experience: On-the-job training provided (Required). Phlebotomy and EKG skills (Preferred).
• Licenses: Basic Life Support (Upon Hire, Required).

Skills

• Strong interpersonal and communication skills.
• Knowledge of and ability to use radiology information systems, radiographic/fluoroscopic equipment, paging system, copier, beeper, and personal computer.
• Fax machine operation.

About Us

WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care, and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team of 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

About The Team

WellSpan Waynesboro Hospital, established in 1922 and located in the southeast corner of Franklin County, has long served its South Central Pennsylvania community with award-winning care. One of eight premier hospitals in the WellSpan System, WellSpan Waynesboro Hospital provides a community of 156,000 residents with leading-edge inpatient, outpatient, and emergent care services, including award-winning stroke care. WellSpan Waynesboro Hospital was one of several WellSpan hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23. We’re committed to improving the health of our community. At WellSpan Waynesboro Hospital, we work together to provide our neighbors with important health-related programs focused on disease prevention and management, early detection screening, and tools and resources to prevent disease through health fairs, seminars, children’s events, “fun runs,” and more.