Radiology Aide/Secretary

Job Summary

The Radiology Aide/Secretary is responsible for receiving patients and processing patient records for the Diagnostic Imaging department.

Duties & Responsibilities

• Greets patients and places orders for testing into the computer system if necessary.
• Transports patients to dressing area if needed and contacts appropriate departments when patient has arrived.
• Captures patient arrival for X-ray, Bone density, Mammography, and Ultrasound, transporting patients to and from the department as needed.
• Uploads/downloads imaging CDs upon request and works with HIS to ensure patient results are distributed appropriately.
• Distributes reports to physician offices and other medical facilities upon request and in the manner requested (fax, mail, courier).
• Provides CDs with imaging for patients when requested.
• Retrieves prior mammogram images for comparison; uploading external prior images.
• Transmits results to Hologic or power share for emergent communication to hospital/facility.
• Stocks and organizes dressing rooms for patients.
• Affords assistance to technologists with patient movement when required.
• Promotes same-day, walk-in mammography appointments.
• Communicates same-day open appointment slots to providers in the building.
• Schedules and registers daily add-on patients from internal referrals.
• Performs appointment reminder calls to reduce no-shows.
• Schedules and reschedules patients.
• Performs all other related duties as assigned.

Requirements

• High School or GED Required.
• Experience working with patients in a healthcare setting is preferred.
• Computer skills.
• Ability to maintain confidentiality, exercise discretion, and handle sensitive patient information in a professional manner.
• Capable of accurately maintaining patient records.
• Can follow patient transport procedures and safety practices.
• Good customer service and interpersonal skills.

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

• Amendments to the Americans with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
• EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement

Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.