Radiation Oncology Info Assistant - PRN

About the role

This department is open Monday through Friday and is seeking a part-time, benefits-eligible individual to work on a PRN/as-needed basis to assist with staffing and vacation coverage.

Responsibilities

• Greets all patients and their families as they enter the department.
• Answers questions for patient/family members or seeks out appropriate personnel.
• Makes initial consult, follow-up and simulation appointments with patients and families.
• Aids patients with filling out medical history forms.
• Obtains "mini-medical" history for RN and physician use.
• Demonstrates and utilizes AIDET with patient/family members.
• Keeps patients and families informed and reassured as they await their appointments.
• Coordinates and preauthorizes imaging scans for patients.
• Initiates and completes prior authorization if needed for services rendered.
• Writes letters for physician or department use.
• Differentiates registration procedures according to type of visit and/or service.
• Records management: creates electronic charts for patients while maintaining confidentiality, obtains medical records, obtains outside images and/or records for treatment planning usage, scans documents into patient electronic chart, inputs, edits and sends out dictations for physicians, adds, reviews and completes QCL's, corrects any patient account or chart discrepancies, obtains patient clinical information from care connection and/or Advocate based systems, takes new patient intake information from referring physicians.
• Departmental communications: answers departmental phones as per Advocate policy and procedure, pages appropriate personnel as requested, takes accurate messages and passes them on in a timely manner, keeps staff informed within department and updates EMR appropriately, communicates with physician practices, sorts and distributes mail and mail to referring physicians, responds to Advocate's electronic communication in a timely manner.
• Computer system utilization and equipment use: registers patients into Allegra and Mosiaq ensuring all information is accurate, completes registration process, obtaining all necessary forms, documents and cards, obtains ICD 9 code from physician/chart to enter into computer system, demonstrates knowledge of office equipment operation (telephones, fax, copier, scanner), maintains quality of data input, creates swipe in queing card for each patient.
• Work prioritization and organization: sets and follows priorities effectively in order to meet deadlines, seeks appropriate personnel for clinical information requests, demonstrates effective organizational skills, follows up on pending matters, demonstrates problem-solving ability, makes appropriate, timely and accurate decisions, locates and examines necessary resources to solve problems, identifies routine or daily problems and handles effectively and includes leadership appropriately.
• Ordering: orders office and nutritional supplies as requested.
• Participation in Quality Assurance programs.
• Attendance at annual Radiation safety in-service.
• Participation and giving feedback in process improvement.
• Participation and giving suggestions in department meetings.

Qualifications

• 2 years secretarial experience, healthcare environment preferred.
• High school or equivalent education.
• Knowledge of medical terminology preferred.

Skills

• Good communication skills.
• Typing - minimum 30 wpm preferred.
• Computer literate with multiple database, spreadsheet and software/windows applications (Excel, MSWord, PowerPoint).

Benefits

Benefits eligibility is determined based on employment status and hours worked. Specific details about benefits are provided in the "About Advocate Health" section of the document.

Pay

$19.80 - $29.70 per hour, based on experience and qualifications.

Schedule

Monday through Friday, day shift.