Racquet Sports Director
Mouratoglou Tennis Center · Orlando, FL · 2 wk ago
On-siteOTHRFull-time
We are recruiting a Racquet Sports Director to lead the strategy, operations, and commercial development of our Mouratoglou Racquet Club in Orlando. This is a senior leadership position combining team management, financial ownership, business development, and operational excellence. The successful candidate will be responsible for delivering a premium racquet sports experience across tennis, pickleball, and padel. Responsabilities & Missions Strategic Leadership & Operations Define and implement the club’s overall racquet sports strategyLead all day-to-day operations, ensuring consistently high standards of service, organization, and deliveryRecruit, manage, mentor, and develop a high-performing team of coaches and operational staffEstablish clear objectives, performance standards, schedules, and operating procedures Financial & Commercial Performance Own the department’s budget, revenue targets, cost control, forecasting, and financial reportingDevelop and execute commercial initiatives to increase participation, court utilization, membership engagement, and profitabilityIdentify new revenue opportunities across coaching, academies, clinics, tournaments, events, retail, sponsorships, and partnershipsMonitor key performance indicators and provide regular performance reports to senior managementApply a strong sales mindset to convert inquiries, retain players, and grow participation across all programs Program Development Design and manage a comprehensive, high-quality program for junior and adult players of all levelsDevelop private coaching, group clinics, academies, leagues, tournaments, camps, and signature eventsContinuously assess and improve the offering based on member feedback, participation trends, and market opportunitiesEnsure consistent coaching standards and a clear player-development pathway Premium Member & Guest Experience Build strong, lasting relationships with members, guests, partners, and key stakeholdersCreate an engaging and community-driven environment aligned with the expectations of an international luxury clienteleAct as the visible ambassador of racquet sports within the clubHandle member feedback and service issues with professionalism, discretion, and a solutions-oriented approach Coaching Excellence Maintain an active and credible on-court presence through selected private lessons, clinics, and high-profile eventsSupervise coaching quality and ensure consistency across the teamMentor coaches and support their ongoing professional development Profile Authorized to work in the US Several years of significant experience as Racquet Sports Director, or comparable leadership role Demonstrated ability to lead teams while managing day-to-day operations in a club, resort, or multi-sport environment Strong experience in developing and structuring racquet sports programs Business-driven mindset with the ability to grow activity and revenue streams Player background and coaching experience : tennis (pickleball, and padel ideally) Strong interpersonal and communication skills, suited to an international, high-end clientele Highly organized with the ability to manage schedules, staffing, and logistics efficiently English required