Racquet Instructor

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii.

About the role

The base salary for this position is $16.00 + 50% of lessons + $65.00 flat rate for events/clinics.

The Racquet Instructor will lead the daily operations of the tennis program, ensuring exceptional service and a first-class experience for members and guests.

Responsibilities

• Design, implement, and promote innovative tennis clinics, private lessons, junior development programs, camps, and specialty events for players of all ages and skill levels.
• Provide high-quality private and group instruction that emphasizes skill development, sportsmanship, and enjoyment of the game.
• Organize and oversee leagues, round robins, mixers, tournaments, exhibitions, ladder competitions, and social events that encourage participation and build community.
• Develop strategies to increase lesson participation, court utilization, and overall program revenue while supporting membership growth and retention.
• Welcome and orient new members to the tennis facilities, programs, and services, helping them become active participants within the club.
• Build strong relationships with members and guests by providing personalized service, recognizing individual needs, and delivering memorable experiences.
• Promote the club's tennis and racquet sports offerings through member outreach, resort partnerships, and special events.
• Collaborate with club leadership on programming, budgeting, marketing initiatives, and seasonal events to maximize participation and member satisfaction.
• Ensure all tennis courts, equipment, and surrounding facilities are maintained in excellent condition and meet the highest standards of safety, cleanliness, and presentation.
• Monitor court reservations, lesson scheduling, and daily operations to maximize efficiency and enhance the member experience.
• Enforce club policies and professional standards while maintaining a safe, positive, and respectful environment for all participants.
• Assist with racquet demonstrations, equipment recommendations, merchandise sales, and stringing services when applicable.
• Stay current on industry trends, teaching methodologies, and USTA/PTR/USPTA best practices to continually enhance programming and instruction.
• Support other Sports Club and resort activities as needed to promote a collaborative team environment.
• Daily tasks may include occasional lifting of items up to 50 lbs.
• May be required to travel to locations on company property and travel when necessary.

Requirements

• Must be able to speak, read and write English and give clear and specific instructions while performing essential functions.
• Must possess an excellent understanding of the game of tennis.
• Must possess knowledge of working within the confines of collective bargaining settings.
• Must possess strong verbal and interpersonal skills.
• Must be able to comply with all House Rules and Company/Departmental policies and guidelines.
• Maintains active memberships in appropriate professional organizations.
• CPR/AED and First Aid certification, or ability to obtain upon hire.
• Ability to work a flexible schedule, including weekends, holidays, and special events.

Qualifications

• Previous experience leading tennis programming at a private club, resort, or high-end recreational facility preferred.
• Current PTR, USPTA, or equivalent professional certification preferred.
• Strong teaching ability for players of all ages and skill levels.
• Excellent communication, leadership, and interpersonal skills.
• Proven ability to build relationships and deliver exceptional hospitality.
• Self-motivated, organized, and capable of managing multiple priorities in a dynamic environment.

Pay

$16.00 per hour + 50% of lessons + $65.00 flat rate for events/clinics.