Rack Decom Manager, Rack Decommissioning Team

Key job responsibilities

• Routinely review ticket queue for large events and address accordingly
• Coordinate change management resources
• Guide, train and educate data staff on the best practices related to all service owner issues
• Manage and deliver mid-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Manage a diverse team of decom technicians with varying skills
• Provide weekly report to the Cluster Manager
• Maintain the on-call schedule coordinating absence and vacations
• Recruit and train decom technicians to ensure appropriate staffing levels
• Write and deliver performance reviews for staff

Basic Qualifications

• 4+ years of technical team management experience
• 4+ years of experience in a data center technology role and/or 4 + years of knowledge with Networking or Computer hardware.

Preferred Qualifications

• 2+ years of data center experience
• Experience in technical writing in a relevant field
• Experience contributing to the definition and implementation of automation opportunities within an operations environment
• Work a flexible work schedule including evenings, overnights, and weekends
• Behavioral interviewing and hiring experience

Pay

The base salary range for this position is $107,700.00 - $188,500.00 annually.