Racing Security Officer - Seasonal

About the role

At PENN Entertainment, you’ll be part of an exciting industry with fast-paced days and nights, working alongside a diverse team driven by enthusiasm for helping people find and have more fun. The company supports career growth and offers a competitive Total Rewards package, including wellness programs for financial, physical, and mental well-being.

Responsibilities

• Foster a fun environment and act as a gracious host to all guests and co-workers.
• Promote a positive influence in the community and participate in company-sponsored events.
• Ensure interactions with internal and external guests follow the ACES Service Program guidelines.
• Comply with state, company, and department policies and regulations.
• Provide security on assigned gaming or landing areas, including maintaining high visibility, handling problem situations, watching for safety hazards, and assisting in medical situations.
• Patrol parking lots and provide security escorts for monetary transfers, fills, and credit.
• Perform crowd control, direct traffic, check IDs, and monitor for prohibited items (e.g., cameras, bottles) on the gaming floor.
• Assist customers with directions, calling cabs, car trouble, and other needs, including special assistance for disabled patrons.
• Observe count crew during VLT drop and transport funds to the count room.
• Serve as a dispatcher, assigning officers to various tasks and maintaining activity logs.
• Write detailed reports for incidents involving law violations or company policy violations.
• Testify in court as needed.
• Perform strenuous physical activity occasionally.
• Meet department uniform, appearance, and grooming requirements.
• Adhere to attendance guidelines and regulatory, department, and company policies.
• Maintain clean and safe work areas, free of hazards, debris, and litter.
• Perform all job duties in a safe and responsible manner.
• Complete any reasonable request made by a supervisor or management personnel.

Requirements

• Must be 21 years of age or older.
• Must have an outgoing, energetic, and enthusiastic attitude.
• Must enjoy hosting others and be comfortable initiating conversations to create a fun environment.
• Able to promptly and accurately follow instructions from supervisors or managers.
• Must qualify for licensing by the Ohio Lottery Commission and Ohio Casino Control Commission.
• Must pass a background check.
• Must tolerate areas with secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• Must have open availability, including all three shifts, weekends, and holidays.
• Must possess a valid driver’s license to operate the company Security Vehicle.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy, increasing with length of employment.
• Wellness programs supporting financial, physical, and mental well-being.

Initial placement within the salary range is based on relevant knowledge, skills, and experience.