R274068 ENT Clinic - QA/QI Nurse – Registered Nurse, senior Level II

About the role

The University of Rochester community is defined by a deep commitment to Meliora - Ever Better, embodying the values of equity, leadership, integrity, openness, respect, and accountability. This position is located at 220 Hutchison Rd, Rochester, New York, 14620, within the Department of Ambulatory Nursing/SMH (Department 500654). The role is part‑time with 30 scheduled weekly hours, operates on the UR‑Day shift, and offers flexible hours with on‑site work at various locations.

Responsibilities

• Accountable for provision of competent direct patient care based on established standards.
• Contributes to unit activities and supports enhancement of the care delivery system at the unit level.
• Supports peers in the delivery of patient care services and may assume expanded roles such as charge nurse, preceptor, or committee member.
• Manages quality assurance and quality improvement initiatives for the department.
• Assists in phone triage and works directly with physicians and nursing leadership.
• Ensures delivery of high‑quality patient care by overseeing QA/QI processes.
• Monitors, evaluates, and optimizes patient outcomes through effective QA and improvement initiatives.
• Collaborates with interdisciplinary teams to identify areas for enhancement, develop improvement strategies, and measure intervention effectiveness.
• Drives a culture of excellence, safety, and patient‑centered care via data analysis, performance metrics tracking, and continuous evaluation.
• Manages both physician‑ and nursing‑driven initiatives in ambulatory and inpatient settings.
• Handles patient phone calls/triage, provides pre‑ and post‑surgical patient education, coordinates care, assists with procedural activities, and facilitates patient throughput.
• Serves an ambulatory patient population spanning non‑acute to acute visit needs.
• Requires an established base of nursing competency in assessment and evaluation.
• Must be a team player with excellent communication and organizational skills.

Requirements

• Minimum of 3 years of nursing experience.
• Current New York State nursing license.

Skills

• Working knowledge of RL solutions.
• Experience with data collection and entry.
• Excellent communication and organizational skills.
• Strong team‑player attitude.

Pay

$40.03 – $54.04 per hour (compensation range)

Schedule

Part‑time, 30 scheduled weekly hours; flexible hours; on‑site at various locations.