R.O. - Room Attendant

About the role

Career advancement opportunities exist within a fast-paced, growth-oriented organization.

Benefits

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• 401(k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills, a strong work ethic.

What you're great at

• Enter and prepare room for cleaning.
• Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
• Replenish guestroom and bath supplies.
• Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
• Perform minor maintenance duties such as changing light bulbs, filters, etc.
• Anticipate guests needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
• Be familiar with resort services/features and local attractions/activities to assist guests' inquiries.
• Respond to and resolve guest calls, guest requests, and guest complaints.
• Maintain cleanliness, sanitation, and organization of assigned work areas.
• Update the status of rooms cleaned on the assignment sheet.
• Return and restock the cart at the end of the shift.
• Achieve and exceed guest satisfaction scores.
• Assist team members, being ready and available to lend a helping hand.
• All other duties as assigned.

Responsibilities

The responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Qualifications

• High School Diploma/GED
• Previous hotel-related experience
• Strong attention to detail and a high standard of cleanliness
• Ability to work in a fast-paced environment with accuracy

Equal Opportunity Employer

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!