Quick Care Registration Clerk

Build your future in healthcare with Coryell Health! Be part of something meaningful. Join a supportive, close-knit team dedicated to improving the lives of people in your community. Every day is an opportunity to bring care, comfort, and positive change to friends, families, and neighbors. Since 1940, Coryell Health has proudly served as a community-owned healthcare provider, delivering high-quality, comprehensive services all in one place. Our commitment to excellence is matched by our investment in our team.

About the role

The Quick Care Registration Clerk is responsible for providing friendly, efficient, and accurate registration services to patients receiving care in the Quick Care/urgent care setting. This position serves as one of the first points of contact for patients and is responsible for verifying patient information, completing registration and check-in procedures, collecting payments when applicable, and assisting with scheduling and administrative needs.

Responsibilities

• Greet patients and visitors in a professional, courteous, and welcoming manner.
• Register patients accurately and efficiently using the electronic medical record (EMR) system.
• Verify patient demographics, insurance information, identification, and contact information.
• Obtain and update required patient forms, signatures, and authorizations.
• Confirm insurance eligibility and benefits as required.
• Collect copayments, deductibles, and other applicable patient payments.
• Answer phones, respond to patient questions, and direct calls to the appropriate department or staff member.
• Schedule and coordinate appointments as needed.
• Maintain confidentiality of patient information in accordance with HIPAA and organizational policies.
• Communicate effectively with nurses, providers, and other departments to ensure a smooth patient registration and check-in process.
• Assist patients with completing registration paperwork and navigating the check-in process.
• Maintain accurate records and documentation.
• Handle routine clerical duties, including scanning, filing, faxing, and processing documents.
• Follow all organizational policies, procedures, and safety requirements.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Previous healthcare registration, medical office, customer service, or clerical experience preferred.
• Experience with electronic medical records and insurance verification preferred.
• Excellent customer service and communication skills.
• Ability to work accurately in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to maintain patient confidentiality.
• Basic computer skills and ability to learn healthcare registration systems.
• Ability to work effectively with patients, families, providers, and coworkers.

Benefits

• Competitive pay
• Comprehensive benefits
• Retirement plans
• Tuition reimbursement to support your growth

Schedule

Monday - Wednesday, 8am-8pm