Quality Technician - Level II - SHOP- 2nd shift

We are looking for a talented Quality Technician- Level II to join our team specializing in Quality for our Rocky Mount, NC facility.

About the role

• Support Engineers by assisting in production-related and inspection jobs to ensure smooth operations and maintain high-quality standards.
• Monitor material quality and make necessary adjustments to ensure final products meet required specifications.
• Maintain accurate documentation and records to track progress, ensure compliance, and facilitate audits.
• Identify defects by comparing physical characteristics of components and products to technical specifications.
• Conduct simple tests and prepare technical reports to provide valuable data for decision-making and continuous improvement.
• Use and program measurement equipment to ensure precise and reliable product testing.
• Assist customers in understanding product specifications and measurement data to build trust and ensure proper product application.
• Ensure proper maintenance and calibration of measurement and test equipment for consistent and accurate results.
• Inspect and monitor product quality, support containment and disposition activities, and operate and calibrate measurement equipment (including CMM).
• Assist with quality investigations in a fast-paced manufacturing environment while supporting continuous improvement.

Requirements

• High school diploma or certificate of completion of secondary education or equivalent experience.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Some work experience and intermediate level knowledge obtained through training or on-the-job experience.
• Strong attention to detail and knowledge of quality systems and metrology.
• Ability to collaborate effectively in a team environment.

Skills

• Customer Focus: Build strong relationships with customers and deliver solutions that meet their needs.
• Decision Quality: Make timely and well-informed decisions to keep the organization moving forward.
• Quality Process Management: Apply quality tools and methods to ensure product and process quality.
• Determine Root Cause of Failures: Engage with customers to understand issues thoroughly and identify root causes.
• Timely Communication: Ensure customers receive analysis reports and SCAR responses promptly.
• Collaborate with Supplier Quality: Address supplier-related issues effectively by working closely with the Supplier Quality team.
• Monitor and Report: Track Material Non-Conformances (MNCs) and Supplier Corrective Action Requests (SCARs), and issue reports to reduce PPM (Parts Per Million) defects.
• Failsafe Effectiveness Checks: Perform checks on assembly lines to ensure failsafe mechanisms are effective.
• Defect Containment: Contain defects on completed products both on-site and at customer locations.

Relocation

Relocation package available for this position.