Quality Technician III - Non-Exempt

Join a dynamic team where you will play a crucial role as a Quality Technician III supporting the Cardiac Ablation Solutions organization. In this position, you will be responsible for the check-in, inspection, and testing of returned products as part of the complaint handling process. You will contribute to the development of life-restoring therapies and healthcare solutions that increase patient access and improve procedure efficiency.

Responsibilities

• Manage inventories of devices within the lab, including shipping and handling packages.
• Follow testing work instructions and document findings accurately.
• Research, resolve, and respond to discrepant receipts from internal and external customers.
• Register returned products within the global complaint handling database.
• Execute product inspection and test plans on bio-hazard products.
• Identify failures, potential causes, and capture supporting objective evidence.
• Label, package, and deliver inventories to the analysis lab.
• Generate detailed product analysis reports.
• Support the development of procedures, processes, tools, and techniques for product analysis.

Requirements

• High School diploma or equivalent.
• Minimum of 4 years of relevant work experience, possibly requiring vocational or technical education or certification.
• Ability to use inspection and testing equipment and generate summary reports.
• Strong written and verbal communication and organizational skills.
• Capability to work cooperatively as part of a cross-functional team.

Skills

• Experience in the medical device industry.
• Familiarity with FDA 21 CFR Part 820, EU 217/745, and EU MDR regulations.
• Knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, and Windows OS.

Work Environment

This position is based in Fridley, MN at the Rice Creek facility and requires full-time onsite presence, five days a week. The role involves interacting with a computer and communicating with peers and co-workers regularly. The work environment is inclusive, fostering innovation through diverse perspectives. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.

Pay

$25.00 - $25.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a full-time, contract position based out of Fridley, MN, requiring onsite presence five days a week.