Quality Technician III

HonorVet Technologies is a Service-Disabled Veteran Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. We take the time to understand where a professional is headed and only reach out when we genuinely believe there’s a fit worth exploring.

About the role

This is a hands-on, site-embedded quality and continuous improvement resource supporting supplier quality execution within a 3PL warehouse distribution environment. The contractor operates as a performance integrator across receiving, storage, picking, packing, and shipping, with accountability for improving supplier accuracy, reducing defects and damages, and strengthening post-shipment customer outcomes. Success is defined by measurable, sustained improvement driven through real-time problem solving, disciplined root cause analysis, and strong partnership with partners, 3PL operations, and suppliers.

This is not a traditional quality audit role. The contractor functions as a connector across 3PL operations, operations, and 3PL quality teams, customers, and the Operations Excellence (OPXL) framework. The focus shifts from inspection-heavy activity to disciplined use of data, ownership of root causes, and sustained corrective action.

Responsibilities

• Collaborate with 3PL operations and partners to assess and improve operational quality through direct floor engagement, including identifying and documenting supplier defects, damages, and Tier II-IV non-conformances.
• Ensure adherence to supplier quality standards, packaging requirements, work instructions, and product-specific specifications, emphasizing audit readiness and QMS discipline.
• Lead root cause analysis of supplier and 3PL-related quality failures, such as nonconformance, receiving errors, shipping escapes, and customer complaints, using structured problem-solving methodologies.
• Define, implement, and track corrective and preventive actions that eliminate issues at their source and improve overall distribution flow.
• Monitor, analyze, and communicate supplier quality and execution KPIs, including supplier defects, order accuracy, damage rates, OTIF, returns, and claims.
• Support scorecards, dashboards, and visual management, translating data into clear actions that drive execution and accountability on the warehouse floor.
• Collaborate with company and 3PL teams to lead Kaizen events, process improvements, and standard work updates using Lean principles to reduce waste, improve flow, and stabilize processes.
• Align improvements to safety, quality, cost, customer expectations, and service level agreements.

Requirements

• At least 5 years of relevant work experience.
• High school diploma.
• Ability to lift 35-50 lbs unassisted.
• Frequent walking, standing, bending, and movement throughout the warehouse.
• Ability to work safely in an active distribution environment.
• Steel-toed or hard-toe footwear required; PPE provided onsite.

Skills

• Must Have:
  • Continuous Improvement
  • KPI Reporting & Scorecards
  • Quality Management Systems (QMS)
  • Root Cause Analysis (RCA)
  • Strong Communication & Stakeholder Management
  • Supplier Quality experience
• Nice to Have:
  • Agile Methodology
  • Audit & Compliance experience
  • Lean Manufacturing
  • Logistics/Supply Chain experience
  • Six Sigma
  • Supplier Performance Management

Schedule

Monday to Friday, 8:00 AM - 4:30 PM EST with potential overtime.

Travel Requirements

• Travel to Bloomfield, Connecticut required during the first month (approximately 1-2 weeks).
• Expenses covered.

Duration: 6+ month contract with possibility of extension and full-time employment.

Location: Whiteland, IN 46184