Quality Technician I

E-ONE manufactures custom and commercial fire trucks including pumpers and tankers, aerial ladders and platforms, rescues of all sizes, quick attack units, industrial trucks, and ARFF (aircraft rescue firefighting vehicles). Established in 1974, E-ONE has grown to become an industry leader, employing more than 1,000 people who manufacture over 400 fire trucks per year. E-ONE is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment.

About the role

The Quality Technician tests and inspects manufactured products to ensure quality standards and functionality for vehicles built by E-ONE meet all customer and statutory/regulatory requirements. The Quality Technician may also monitor inspection and testing activities on the production floor or set up equipment to monitor product conformance.

Responsibilities

• Provide daily support to plant production and manufacturing operations.
• Test functionality of pumps, ladders, and all other related equipment.
• Perform NFPA testing, Foam testing, FAA testing, Road testing, and other statutory testing.
• Inspect products to ensure they meet workmanship standards and requirements defined in work instructions, engineering bulletins, supplier manuals, etc.
• Audit prints, shop orders, change orders, etc., to ensure products are built to documented customer requirements.
• Conduct NDT weld inspection using magnetic particles, liquid dye penetration, etc.
• Ensure manufacturing quality records are complete and legible.
• Prepare ROPCs and certificates of conformance and test results.
• Document non-conformances and verify rework.
• Provide instruction and advice to production employees, dealers, and customers on proper methods for inspection and testing.
• Demonstrate functionality and operation of apparatus for dealers and customers, as required.
• Work with 3rd party testers to perform tests, document results, and ensure products meet requirements.
• Support all ISO requirements, including calibration, control of documents, control of records, and control of non-conforming products.
• Actively participate in lean/continuous improvement of products and processes.
• Utilize problem-solving skills from identification through root cause resolution.
• Perform or assist with any operations, as required or directed, to maintain workflow or respond to production requirements.

Requirements

• Minimum 5 years’ experience in the operation or maintenance of Fire Apparatus, or equivalent.
• Thorough product knowledge, including functional operation.
• Ability to follow documented Test and Inspection Procedures.
• Ability to operate electronic diagnostic machinery.
• Knowledge of computer skills (Baan, E-ONE Portal, Data Entry, Word, Excel, and Outlook).
• Proficient verbal and written communication skills.
• Knowledge of FAA and NFPA standards.
• Obtain CDL license (Class A or B) within 12 months.
• High school graduate or General Education Diploma.
• Advanced problem-solving skills from identification through root cause resolution.

Skills

• Attention to detail.
• Strong work ethic.
• Ability to effectively communicate and interact with customers and fellow employees.
• Flexibility to work in other areas as needed and adapt to workflow requirements.
• Initiative to actively participate in continuous improvement and seek out work in other areas.
• Teamwork with a positive attitude toward other employees.
• Leadership and innovative thought leadership.
• Action-oriented and energetic approach to work.
• Conflict management and ability to find common ground.
• Ability to cope with ambiguity and handle risk and uncertainty.
• Drive for results and consistent top performance.

Physical Requirements

• Lift/Push/Pull: Exerting up to 40 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
• Stooping: Bending body downward and forward by bending spine at the waist.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching/Crawling/Reaching: Bending the body downward and forward by bending leg and spine; moving about on hands and knees or hands and feet; extending hand(s) and arm(s) in any direction.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or from one work site to another.
• Visual acuity for operating machinery and performing mechanical tasks.
• Operate motor vehicles or heavy equipment.
• Exposure to hazards such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat, or exposure to chemicals.

Tools and Equipment Used

• Tape measure
• Angle finder
• Stopwatch
• Magnetic yoke
• Air flow meter (CAFS)
• Digital refractometer
• Calibrated containers
• Truck scales

Pay

The pay scale for newly hired employees in this position at this location in New York is competitive and based on meeting all requirements of the role. The base pay offered may vary depending on the candidate’s job-related knowledge, skills, and experience. Terex Corporation offers competitive benefits in addition to competitive pay, with a pay-for-performance philosophy allowing top performers to earn more based on continued success.