Quality Technician 1

Site quality visual sample managementResponsible for assisting in quality auditing process across all shifts and all processes. Leads daily and weekly quality audits to include reporting results to the leadership team. This also requires a flexible schedule to interface with the night shift production teams.Daily auditing of samples and equipment, replenish as neededTechnical TrainingDeliver and maintains documentation for new hire trainingAssists with creating all training for new and updated processes and equipment. Assists with creating and maintaining all courses and training information for quality professionalsResponsible for ensuring all quality documentation is up-to-date and currentResponsible for training all quality professionals on new or modified proceduresResponsible for maintaining training recordsResponsible for maintaining the Skill Block process (creating materials, testing and demonstrations).Ensures that all documents pertaining to New Hire development are being completed.Responsible to manage recertification of quality professionals on a defined cadence as directly by quality managerResponsible to ensure that all quality professionals are completing tasks by procedureWill be the primary backup for On Shift Quality Lead* at the discretion of the Quality ManagerMonitor and audit tasks. Suggest and implement ideas for improvement by elimination any safety hazards, reducing cycle time, and ensuring accurate results of any taskNew Product Development Quality LiaisonPoint of contact for all R&D trials run at Winchester SiteSetup any trials run at plant including aligning expectations with entire quality on every aspect of the trialResponsible for coordination and execution of first articlesResponsible to execute any trials requested by quality leadershipDevelop and implement quality visual standards from new product development into quality plant systemAuditing coordinatorEnsuring safe launch audits are implemented as neededMonitoring and reporting of currently implemented auditsCoordinating and execution of any emerging issues audits that are requiredOn shift Quality Lead BackupWork with crew leadership to ensure we are meeting visual and dimensional quality documented in quality standardsEnsures crew leadership is adequately notified of any quality issues and/or failures regarding the results of all quality testingResponsible for solving escalated disagreements between production and QC on visual or dimensional quality checksResponsible for providing guidance for quality issues on crew as issues as arise from quality techniciansResponsible for addressing and resolving all quality department equipment and computer issues on crewProvides training to all quality technicians when changes to existing procedures are made or new procedures are implementedEnsures that quality technicians are following standardized work and procedures for completing job duties and QC testingCoaching of quality technicians when performance issues ariseLeads daily decking and railing quality audits including documentation and reporting of results. Responsible for containment and follow-up if issue discovered during quality audits. Communication to other crew quality lead as follow-upSet up crew assignments for quality technicians in positions each shift and documentManage and schedule OT coverage for any vacation, e-vacations, graces, etc.. working with QC lead counterpart on opposite shift (ie A/B, C/D). Update crew vacation calendar with coverageEnsure management of any material put on hold from previous shift is testing or retesting and disposition decision is made (passed or failed). QC lead to complete visual on any material put on hold from previous shiftFacilitate skill block testing and demos of Quality Technicians when requiredComplete walk-a-bouts through all three buildings, touching base with quality personnel about any previous or current quality issuesEnsure maintaining of 5S of all labsFor any material put on hold (3 or more bundles), investigate and follow-up to ensure QC techs are completing required checks (hourly, ½ hour) and verification communication was made to Quality Lead and production crew leadership on any failuresTechnical subject matter for development and implementation of quality related systems, equipment, and projects on the site including the followingCapital project scope development and implementationSample system management develop and improvementSupply and tool continuous improvement leader to support quality staffTroubleshoot any escalated quality related issues that can not be resolved by QC leads and QC supervisors.Responsible for development, implementation, and continuous improvement of quality measurement methods including new technologies (ie. Vision Systems, etc.) working with quality engineersSupport inline monitoring quality and/or process instrumentationResponsible for assist withing gathering, interpreting and disseminating information such as:Customer quality complaint data collection and analysis.Field quality-related issue resolution.Competitor data collection and dissemination of quality benchmarking information.Responsible for EQ calibration and verification systems.Miscellaneous responsibilities as neededLead continuous improvement projects when neededComplete any additional tasks as directed by Quality Manager, Supervisor, or EngineerFills in for weekly or daily tier production meetings if needed to cover Quality Manager Qualifications Include Must currently be a previous or current QC lead and possess high technical & training abilities.Must possess basic Microsoft Office skills.Must know how to do basic trouble shooting for ILM systemsMust have the ability to present information to groups of people effectivelyHigh school Diploma or Equivalent required; Associate’s Degree preferredA minimum of 7 years of manufacturing and / or quality experience within a manufacturing plantEffective oral and written communication skills, excellent interpersonal skillsA hands-on, technically proficient orientationProven accuracy and excellent attention to detailStrong organizational and communication skillsSelf starter, can drive resolution to issues with little to no directionDemonstrated leadership abilities in a self-directed team manufacturing environmentComfortable delivering information on a one-on-one basis as well as groups. Must be able to articulate information accurately and effectively, orally and in writing.Technical acumen to train for all functional processes on site, but they must also demonstrate a passion for training and developing others. Must have the soft skills and approachability necessary to create rapport and make new hires feel welcome. Value consistency and completing tasks by procedure Key Competencies Include Effective CommunicationSelf-starterOrganization SkillsAbility to work independently, when neededConcern for AccuracyTaking InitiativeForward ThinkingFlexibility to ChangeTeamworkContinuous ImprovementLeadershipCreativity