QUALITY TECHNICIAN I

General Description

The Quality Technician I position will test materials and finished products to ensure they conform to all applicable laws and Reliant Systems, Inc. standards as well as customer and regulatory requirements. This position tests products across the three stages of production (before, in-process, and final) to ensure quality levels are met on parts, components, and assembly systems. This position will work on a variety of product assemblies.

Essential Functions

• Inspect and approve incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials.
• Approve finished products by confirming specifications, conducting visual and measurement tests, returning products for re-work, and confirming re-work.
• Complete nonconformance reports and logs, summarize re-work and waste, and input data into a Quality Database.
• Complete inventory transfers of nonconforming parts.
• Manage and conduct the Material Review Board meetings and document dispositions along with rework or repair instructions.
• Keep measurement equipment operating by following operating instructions & calibration requirements and calling for repairs.
• Absorb and conduct calibration efforts.
• Maintain a safe and healthy work environment by following standards & procedures and complying with legal regulations.
• Accomplish quality and organization mission by completing related results as needed.
• Assist Engineering in collecting data for statistical analysis and qualification/validation purposes.
• Read, interpret, and communicate customer requirements (prints).
• Backup to on demand build inspections.
• Other duties as assigned by supervising Manager and members of Executive Management.

Job Requirements

• Successfully complete a criminal background check.
• Regular and reliable attendance.
• Flexibility to work overtime as business needs dictate.

Skills & Abilities

• Business Acumen: Understands business implications of decisions; displays orientation to profitability and works within budgets.
• Interpersonal Skills: Ability to lead change, with enthusiasm and a positive approach; focuses on solving conflict, not blaming, complaining, or making excuses; maintains confidentiality; listens to others without interrupting; uses effective communication skills, both verbal and written, including ability to communicate effectively to the intended audience; keeps emotions under control; remains open to others' ideas and tries new things; active listener who respects other's ideas, opinions, and contributions; demonstrates teamwork and team building skills.
• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason and logic even when dealing with emotional topics; must have strong attention to detail.
• Professionalism: Maintains a positive and professional attitude; approaches others in a tactful/respectful manner; reacts well under pressure; follows through on commitments.
• Self-Management: Ability to multi-task, work independently, and closely follow directions is essential; demonstrates persistence and overcomes obstacles; displays willingness to make decisions while exhibiting sound judgment and reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions; prioritizes and plans work activities; uses time effectively and efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
• Technical Skills: Demonstrate document control skills; competently utilize tools to inspect finished goods of any kind; ensure quality within the supply chain for consumer safety; analysis of collected data; create and maintain inspection documentation; interpret Engineering drawings utilizing Geometric Dimensioning and Tolerancing; maintain and support a Quality Management System; calibration of measurement gauges; creation and requisitioning on measurement fixtures; analysis of statistical data for process control; create metrics of cost of quality; able to identify continuous improvement opportunities; demonstrates solid math skills.

Work Experience & Knowledge Requirements

• Knowledge of regulatory standards and requirements.
• Knowledge and understanding of basic manufacturing practices.
• Experience with ISO requirements is desired.
• MS office including Word and Excel.

Education Requirements

• High School diploma or GED and 3 or more years of relevant experience, at a minimum,
• Associate Degree in Quality Technician and 1 or more years of relevant experience,
• Certification as a Certified Quality Technician (CQT) or equivalent certification and 1 or more years of relevant experience.

Benefits

• Paid holidays
• Paid time off (PTO)
• 401k Retirement Plan with a company match of up to 4%
• Family or Individual coverage options for Medical Insurance, Dental Insurance, Vision Insurance.
• Company paid Basic Group Life.
• Voluntary Term Life Insurance
• Voluntary Short-term Disability (STD) & Long-Term Disability (LTD)
• Voluntary Critical Illness Insurance
• Voluntary Accident insurance
• Voluntary Pet insurance