quality technician i

About the role

Quality Technician III test materials before, during, and after production to measure the characteristics of materials and ensure that they conform to specifications. They inspect and test raw materials and products to make sure they meet required levels of quality. Additional responsibilities include evaluation of returned material under a Returned Goods Authorization and disposition of final assessment.

Responsibilities

• Observe and follow safety rules as prescribed by the safety policy.
• Complete an expected amount of work based on time studies in accordance with schedule.
• Operate all necessary equipment in a proficient manner.
• Perform final inspection of finished goods to guarantee compliance with order content and quality standards.
• Track product non-conformities and report trend information to the Production Team Lead and operations management.
• Assist in the containment of known non-conformities.
• Participate in root cause evaluation and problem solving efforts associated with continuous improvement.
• Evaluate returned material for defect accountability.
• Perform regular housekeeping of the work station assigned.
• Identify unusual or uncommon fabrication instruction and clarify with Production Team Lead.
• Provide assistance as required in other areas as needed to support company and plant goals.
• Open RGA case files and update notes as the case unfolds.
• Communicate regularly with customer service and QA management.
• Complete any additional special assignments as assigned.

Requirements

• High school Diploma, GED, Technical/Trade School or equivalent experience.
• Prior manufacturing work experience in quality inspection and using various hand tools such as a caliper, micrometer and tape measure.
• Basic computer skills including: Outlook, MS Excel and Word; experience creating charts and graphs preferred.
• Experience with manufacturing and customer relationship management systems a plus.
• Familiarity with basic office equipment, including copier and scanner.
• Ability to read and comprehend shop orders and working drawings written in English.
• Ability to read and interpret measuring devices (tape measures, calipers, scales).
• Ability to complete basic mathematical functions (add, subtract, multiply, divide) using whole numbers, fractions, decimals and metric system.
• Must be able to work in the US.

Competencies

• Excellent communication and follow-up skills.
• Detail and task orientated.
• Continuous improvement/innovation.
• Must be able to read and write English.
• Are accountable to others.
• Have the courage to challenge the status quo.
• Are honest with co-workers and customers.
• Able to be innovative problem solvers.
• Are engaged team members.
• Add value to the Company.
• Expects excellence of self and others.
• Overserves top customers.
• Understands, simplifies and acts to improve processes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally (up to 1/3 of working time): walk, use foot/feet to operate machine, climb or balance, stoop, kneel, crouch or crawl, reach above shoulders and move from place to place.
• Regularly (between 1/3 and 2/3 of working time): stand, sit and talk and listen.
• Frequently (2/3 and more working time): use hands to finger, handle or touch.

Specific vision requirements for this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• Occasionally lift up to 50 pounds.
• Frequently lift and manipulate up to 25 pounds such as moving parts from material storage and moving parts in and out of work area.

Benefits

• Paid training.
• Team bonuses and learning incentives.
• Medical, Dental, and Vision insurance.
• Life insurance.
• Employer-paid Short- and Long-Term Disability insurance.
• 401k with company match.
• Tuition reimbursement for Undergraduate and Graduate education.
• Paid time off.