Quality Technician

About the Role

The ideal candidate should have a steady work history that demonstrates commitment, quality, and reliability. The Quality Technician will ensure a high level of quality is maintained throughout the process in a fast-paced environment, adhering to a high standard of safety and quality.

Responsibilities

• Maintain a positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity.
• Utilize the NCR process and 8D approach to build quality into processes, including:
  • Internally audit daily work activities to identify non-conformances requiring sustained correction.
  • Expeditiously initiate, manage-by-priority, and close out NCRs.
  • Escalate repeated non-conformances or advanced-level problems to QA Engineers.
• Ensure a quality product is passed through all stations.
• Identify opportunities to build quality into products and processes.
• Work closely with engineering, production, safety, and vendors to ensure product compliance.
• Engage in improvements to drive the Cost of Poor Quality (COPQ) down.
• Support Quality Engineering with root cause investigation and corrective action implementation.
• Update customer issue responses within the customer portal and/or NCR system to support communication and feedback on reported issues.

Requirements

• 2-5 years of experience using measuring tools (calipers, micrometers, and/or tape measures) for in-depth quality checks.
• Excellent verbal and written communication skills, with strong attention to detail.
• Ability to work as part of a team in a team-oriented environment.
• Strong planning, organization, and prioritization skills to align responsibilities with company needs.
• Demonstrated problem-solving ability using 8D/NCR methodology.
• Experience with data collection.
• Ability to read engineering drawings and measure or test products for conformance.
• Proficiency in Microsoft Word and Excel.
• Ability to interact with multiple stakeholders, including upper management, production, engineering, clients, and vendors, to resolve quality issues creatively.
• High School Diploma or GED.

Preferred Qualifications

• Quality-related certifications and training (e.g., Lean Manufacturing, Six Sigma, Kaizen, Calibration, 9-hour Quality Technician).
• Trained Internal Auditor with experience auditing to internal and ISO standards.

Physical Requirements

• Light lifting (5 lbs. to 25 lbs.).
• Frequent standing, kneeling, crawling, stooping, bending, and twisting.

Environmental Demands

• Noise level: Low to Medium.
• Working around moving machinery (e.g., forklifts, tractors).
• Protective equipment required (e.g., earplugs, gloves, eyewear, respirator, mask).
• Work outdoors with no effective protection from weather.