Quality Technician

About the role

While reporting to the Lab Supervisor, the Quality Technician I is responsible for ensuring customer quality expectations, both internal and external, are met or exceeded. This role requires strong attention to detail, excellent attendance, and the ability to work successfully in a fast-paced manufacturing environment while collaborating across multiple teams.

Responsibilities

• Conduct required off-line testing to confirm products meet customer specifications
• Accurately enter quality data into customized data sheets and analyze trends over time
• Interact with machine operators to raise awareness of defects and document corrective actions when needed
• Maintain lab data filing systems and physical retention storage
• Work collaboratively across departments throughout the plant
• Assist in analyzing quality metrics, internal rejections, process capability data, and customer feedback
• Ensure customer returns are checked in accurately and on time
• Participate actively in quality initiatives
• Participate actively on at least one safety team

Requirements

• Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong written and verbal communication skills
• Ability to communicate effectively with management and plant associates
• Able to lift up to 50 pounds as needed and stand for long periods
• Able to read and understand manufacturing instructions
• Able to work independently with strong attention to detail
• Comfortable with mandatory rotating shifts
• Available for required overtime

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Employee Assistance Program and wellbeing resources
• Paid time off and holidays
• Company-paid and voluntary insurance plans including life, accident, and disability coverage
• Tuition reimbursement

Pay

The pay rate for this position is $22.75 - $25.00/hour, based on experience.

Schedule

The schedule for this position includes rotating shifts: 7:00 AM – 3:00 PM, 3:00 PM – 11:00 PM, and 11:00 PM – 7:00 AM, rotating every four weeks.