Quality Technician

About the role

The Quality Assurance Technician is responsible for maintaining quality assurance processes, recording and analyzing data, developing control plans, and participating in process improvement efforts.

Responsibilities

• Participates in internal process and product audits
• Performs various levels of inspection: incoming receiving, in-process manufacturing, and finished goods process audit
• Inputs data pertinent to quality database systems for capturing, analyzing, and providing timely and accurate reporting and corrective actions
• Determines from blueprints and specifications the dimensions, finishes, processes, and methods of inspection, precision measuring instruments, gauges, tools, and set-up required for checking surfaces and variations
• Helps in the development of effective quality product and process plans to ensure full compliance of product standards, specifications, and quality system requirements, including labeling and certifications requirements of product
• Participates in the implementation of product quality improvement initiatives to reduce process variation and prevent defects
• Uses quality tools (and others) to troubleshoot, identify, and analyze problems to the root-cause level, and works with the appropriate teams to implement solutions and ensure identified root-cause problems are resolved
• Supports activities to build quality into the product through process and system improvements, proactive planning, and responsive reactions to emergencies in a structured approach to resolve root-causes
• Actively leads Yellow Lean & Yellow Six projects to lean out processes and improve overall COQ performance (train other production workers on tools and methodology)
• Leads Kaizen events on manufacturing floor with cross-functional teams
• Trains employees on QA tools and techniques as required
• Takes responsibility for quality functions for a product line such as customer claims investigation and reporting, new product launch activities, in-process defect reduction activities
• Performs customer and supplier visits as required, including presentations of quality data
• Determines disposition of finished product by collecting, classifying, analyzing, and interpreting production and quality data; judging product acceptability in comparison to specifications
• Determines acceptability of rework by conducting inspections and physical tests of reworked product
• Maintains a safe and clean work environment
• Other duties as assigned

Knowledge / Skills / Abilities

• Ability to be a certified Forklift operator
• Regular attendance and timeliness is an essential function of the job in order to avoid any disruptions in production and customer service
• Follow all operational and safety SOP’s as written
• Strong knowledge of FMEA, PDR’s, RMA, FRC, MRB’s, PPAP’s, & R&R studies
• Knowledge of manufacturing processes (including assembly, fabrication, and glazing)
• Ability to establish and maintain a neat organized work environment
• Ability to use computer equipment and software applications (MS-Office Products)
• Ability to use calibrated measuring equipment including a comparator, caliper, weight scales, height gauges, micrometers, etc.
• Ability to solve shop problems using addition, subtraction, multiplication, division, fractions, decimals, squares, and square roots
• Knowledge of safety and security measures when utilizing equipment and materials
• Ability to provide extended flexible work hours, as workload and projects require
• Ability to lift up to 50 lbs. from the floor level up to the inspection station
• Good communications skills both written and verbal
• Excellent problem-solving skills and attention to detail required
• Good technical/mechanical aptitude
• Good follow-up skills
• Working knowledge of Control Plans and Process Flow development

Qualifications

• Associate Degree Preferred, will consider Tech School or High School graduates with the right skills and experience
• Prefer ASQ certifications (CQI & CQT) or ability to obtain certifications within 1 year
• Prefer Yellow Lean & Yellow Six certification or ability to obtain certification in 1 year
• Kaizen Facilitator certification highly desired
• 2-4 years of manufacturing experience (millwork, automotive or metals preferred)
• Experience with auditing and inspection of product and processes

About Owens Corning

Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages™ – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC).