Quality Technician

About the Role

Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. As part of our team, you will provide quality assurance support and lead root cause problem-solving activities to improve internal and external quality levels, supporting overall customer satisfaction of our products.

Responsibilities

• Perform process validations, in-process inspections, and activities to assess and ensure the quality of manufacturing processes and products.
• Provide support to design, manufacturing, and quality engineering functions for data collection, analysis, product review, and process capabilities.
• Perform containment activities to prevent potential or additional quality defects and facilitate problem-solving activities designed to decrease quality incidents.
• Provide formal documented First Article Inspection (FAI) reports suitable for customer or internal use as required.
• Determine and use appropriate measuring tools and equipment to verify dimensional and functional requirements; lead or assist in the calibration of inspection, test, and tools.
• Connect and communicate with other departments such as Supply, Manufacturing, Engineering, Quality, Customer Service, Production Planning, and Logistics.
• Develop and maintain metrics for monitoring and improving performance.
• Perform product review and analysis to discover the cause and/or disposition of defects.
• Provide internal ISO audit support.
• Assist with training personnel to follow quality standards.

Requirements

• High School diploma or equivalent experience.
• Validated experience in quality processes within a manufacturing environment preferred.
• Knowledge of statistical process control (SPC), charting, and process control methods preferred.
• Ability to interpret customer requirements, quotes, specifications, and technical drawings.
• Proficiency in using testing and precision measuring equipment, including calipers, micrometers, paint thickness gauges, hardness testers, CMMs, measuring tables, optical comparators, and functional testing equipment.
• Ability to identify root causes of routine quality issues and recommend corrective actions.
• Experience working with, and ability to understand and apply Quality Management System and ISO standards, procedures, and documentation.
• Strong ability to prioritize work and operate independently.
• Effective verbal and written communication skills, with the ability to collaborate across multiple departments and build positive working relationships at all levels of the organization.
• Strong attention to detail and commitment to accuracy.
• Ability to apply basic mathematical and geometric concepts in quality inspections and measurements.
• Comfortable using computer systems and software including MS Office Applications.
• Ability to safely use hand tools and meet the physical requirements of the position, including standing and walking for extended periods and lifting parts and finished products as needed.

Additional Requirements

Our Warwick, RI facility is an ITAR-controlled site. All candidates must be a "US Person" as defined by 22 C.F.R. 120.15.

About Us

nVent is a leading global provider of electrical connection and protection solutions. We design, manufacture, market, install, and service high-performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings, and critical processes. Our robust portfolio includes industry-leading brands recognized globally for quality, reliability, and innovation, such as nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF, and TRACHTE.

Core Values

• Innovative & adaptable
• Dedicated to absolute integrity
• Focused on the customer first
• Respectful and team-oriented
• Optimistic and energizing
• Accountable for performance

Benefits

At nVent, we provide a broad benefits package for eligible full-time employees, including:

• Medical, dental, and vision plans along with flexible spending accounts.
• Short-term and long-term disability benefits, critical illness, accident insurance, and life insurance.
• A 401(k) retirement plan and an employee stock purchase plan, both including a company match.
• Tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, and a well-being program.
• Legal & identity theft protection.