Quality Technician

About the role

We’re looking for a Quality Technician to execute corporate and plant-specific Food Safety, Quality, and Laboratory requirements in an entrepreneurial and dynamic environment. The QA Technician reports to the QA Manager and plays a key role in maintaining food safety and quality standards throughout the facility.

Responsibilities

• Ensure all parameters of food safety and quality are being adhered to and maintained throughout the facility.
• Assist with batching chemicals/ingredients for production.
• Calibrate lab and line equipment for accurate results.
• Collect in-process and finished product samples.
• Conduct standardized qualitative and quantitative testing to ensure products meet specifications.
• Perform aseptic testing for microbial contamination.
• Follow protocols for documenting testing results.
• Recognize deficiencies and initiate proper follow-up.
• Identify and isolate product that does not meet standards.
• Aid in troubleshooting deficiencies and non-conformances.
• Review food safety and quality records.
• Actively participate in plant teams (HACCP, Safety, etc.).
• Conduct other duties as assigned by management.

Requirements

• Must read, write, and communicate in English.
• Must be able to work a 12-hour shift (days or nights) on a rotating schedule.
• Must follow GMP Policy: wear company-issued shirt, hat, safety glasses, earplugs, and hairnet in production areas.
• Able to lift up to 50 lbs.
• Able to work under pressure in a very fast-paced environment.

Qualifications

• Minimum Required:
  • High School Diploma.
  • 0 years of experience in a similar manufacturing environment or position (experience may include a combination of work experience and education).
• Preferred:
  • Associate's Degree.
  • 2 years of experience in a similar manufacturing environment or position.
  • 2 years of experience managing people/projects (experience may include a combination of work experience and education).
  • HACCP certification.

Skills

This position embodies Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Makes safety the number one priority.
  • Keeps alert for safety issues and escalates immediately.
  • Effectively prioritizes tasks based on department goals.
  • Shows respect to others and confronts interpersonal issues directly.
  • Prioritizes resolution of customer issues effectively.
  • Responds promptly and honors commitments to internal and external customers.
• InnovACT
  • Makes recommendations to continuously improve policies, methods, procedures, and/or products.
  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances.
  • Increases performance through greater efficiency.
• Find a Way
  • Seeks to develop technical knowledge through learning from other experts.
  • Understands interdepartmental impact of individual decisions and actions.
  • Seeks solutions rather than placing blame.
• Empowered to be Great
  • Consistently looks for ways to improve oneself through growth and development opportunities.
  • Communicates clearly and promptly up, down, and across.
  • Communicates effectively to manage expectations.

Pay

Hourly pay range: $23.52 - $31.16.

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

• Paid Time Off for holidays, sick time, and vacation time.
• Paid parental and caregiver leaves.
• Medical, including virtual care options.
• Dental.
• Vision.
• 401(k) with company match.
• Health Savings Account with company match.
• Flexible Spending Accounts.
• Expanded mental wellbeing benefits, including free counseling sessions for all team members and household family members.
• Family Building Benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and Doula reimbursements.
• Income protection, including Life and AD&D, short- and long-term disability, critical illness, and accident insurance.
• Special discount programs, including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan, and scholarship opportunities.