Quality Technician

About the Role

You will be responsible for managing supplier quality as it relates to daily production. This includes the investigation of suspect material, ensuring the proper processing of rejected material, including the administration of SCAR (Supplier Corrective Action Request), RMAs, Scrap, etc. Daily tasks involve checking multiple reject areas, ensuring suspect parts are tagged appropriately, and working with Materials to move materials physically and systematically to the reject area.

Responsibilities

• Act as the subject matter expert (SME) and owner of the documented process.
• Identify opportunities to improve accuracy and the overall process.
• Work closely with the operations manager to identify, report, and solve problems.
• Optimize and organize reject quarantine area based on point of use and volume.
• Drive “Plan for Every Part” transformation and mentality regarding suspect material and its proper handling.
• Communicate clear instructions to team members.
• Create and maintain hourly/daily/weekly/monthly metrics and report daily on the same.

Requirements

• 3 years of relevant work experience in a quality-related field.
• Excellent written and oral communication skills.
• Ability to effectively communicate with all levels of the organization.
• Proven ability to drive cohesion and collaboration among diverse teams and functions.
• Confidence, presence, and credibility to command respect, especially within operational departments.
• Adaptable and flexible—open to change in response to new information or unexpected circumstances.
• Strong organizational skills, with the ability to manage competing priorities.
• Proficiency in Microsoft Excel, PowerPoint, Word, and MRP systems.

Physical Requirements

• Capable of wearing task-specific personal protective equipment, including dust masks, air-purifying respirators (half and/or full-faced), safety shoes, gloves, safety glasses, and ear protection.
• Capable of meeting OSHA standards for manual lifting guidelines.
• Required to stand, walk, and use hands to operate objects, tools, or controls; reach with hands or arms; climb, balance, stoop, kneel, or crouch as necessary for job activities.
• Ability to stand and/or walk for extended periods.
• The ability to work in a variety of weather conditions and temperatures.

Location

This role will be located onsite at our Hagerstown, IN facility.

Benefits

• Competitive compensation that recognizes your skills, experience, and impact.
• Comprehensive medical, dental, vision, and life and AD&D insurance.
• Short-term and long-term disability to support your well-being.
• 401(k) with a company match to help you invest in your future.
• Paid time off (PTO) and company holidays to rest, recharge, and maintain work-life balance.

A high-impact role with real ownership.