Quality Technician

About the role

Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed. We are proud to be recognized among America’s Best Midsize Employers by Forbes in 2021 and 2022, as one of Chicago’s Best & Brightest Companies to Work For in 2022, and as a Chicago Tribune Top Workplace in 2022 and 2023.

Responsibilities

• Conduct inspections and perform tests on incoming parts, in-process parts, assemblies and finished goods to ensure quality standards and process controls are being met.
• Provide support for Quality, Engineering, and Manufacturing.
• Promote and maintain a safe and clean work environment.
• Provide suggestions and feedback on improving departmental processes, performance goals and environment.
• Perform visual, functional, and dimensional inspections, providing reporting as appropriate.
• Reference control plans, generate and maintain SPC charts.
• Generate, review, and document results of inspections and testing of parts for compliance to drawing specifications.
• Properly maintain paper and electronic (PDF or other) records.
• Provide timely feedback on the status of incoming product to Quality, Receiving, Manufacturing, and/or Distribution (Receive, Hold, RWK, Ship, etc.). Initiate corrective actions when appropriate.
• Act as liaison to parts suppliers, and initiate contact regarding quality problems (phone/email).
• Maintain a neat and orderly personal work area and assist with keeping other areas in a neat and orderly condition.
• Other related and similar duties as assigned.

Qualifications

• Fulfill all essential job functions in a consistent state of alertness and safe manner.
• Abide by all safety policies, procedures, rules, and guidelines to prevent and reduce exposure to accidents and injuries.
• Wear Personal Protective Equipment (PPE) as required.
• Work a 40-hour work schedule. Maintain consistent and acceptable attendance.
• Available to work overtime as required, including weekend and holiday work based on business demands.
• Physical presence at designated work site.
• Pay close attention to detail and follow instructions/procedures to meet quality standards.
• Work in a team environment by assisting in training and facilitating job duties for other team members (including temps). Demonstrate a positive attitude.
• Successfully complete and pass required lift truck operation tests and training, and obtain and maintain appropriate lift truck licensing.
• Use RF (radio frequency) units.
• Must have High School Diploma (or G.E.D.).
• Some college course work completed and/or pursuit of continuing education.
• Bilingual in Spanish a plus.
• Proficient computer skills with knowledge of MS Office (Oracle Systems a plus).
• Math skills must include understanding of English and Metric systems, decimals, and fractions.
• Understand and interpret 2D drawings, specifications, etc.
• Proficient in the use of metrology equipment including calipers, micrometers, indicators, go/no go gages, and other inspection equipment.
• Some background in manufacturing and/or quality discipline preferred.
• Excellent analytical/problem solving skills with the ability to interpret results leading to corrective action.
• Work with minimal or no supervision. Self-directed, follow instructions, and interact well with others.

Physical Requirements

• Perform repetitive tasks as required.
• Perform pre-shift stretching (includes: bending, reaching and stretching with hands, arm, legs and feet and bending and twisting waist) as required for position.
• Frequency Chart (eight-hour Work Day):
  • Bending/Stooping – Occasional
  • Reaching – Occasional
  • Carrying – Frequent
  • Reading – Frequent
  • Climbing – Occasional
  • Sitting – Occasional
  • Driving – Minimal
  • Repetition – Frequent
  • Gripping/Grasping – Continuous
  • Squatting – Occasional
  • Kneeling – Minimal
  • Standing – Continuous
  • Lifting (Up To 25 Lbs.) – Frequent
  • Twisting – Occasional
  • Lifting (Up To 50 Lbs.) – Occasional
  • Typing – Frequent
  • Over Shoulder / Overhead – Minimal
  • Walking – Continuous
  • Pulling – Occasional
  • Writing – Frequent
  • Pushing – Occasional
• The job duties for this job description include, but are not limited to the requirements specified above. Certain conditions may require temporary duties; however, these duties will be within the scope of physical requirements for this pay grade.

Pay

The hiring range for this position in Itasca is $20–$25 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills and experience, among other factors. An annual incentive may be provided as part of the compensation package.