Quality Technician

About the Role

Aspen is a technology leader in sustainability and electrification solutions. The Company's aerogel technology enables its customers and partners to achieve their own objectives around the global megatrends of resource efficiency, e-mobility, and clean energy. Aspen's PyroThin® products enable solutions to thermal runaway challenges within the electric vehicle ("EV") market. The Company's Cryogel® and Pyrogel® products are valued by the world's largest energy infrastructure companies. Aspen's strategy is to partner with world-class industry leaders to leverage its Aerogel Technology Platform® into additional high-value markets. Aspen is headquartered in Northborough, Mass.

What We Value

At Aspen, our values reflect who we are and how we work both with each other and our customers, suppliers, and communities. They shape our interactions, guide our decisions, and inspire us to bring our best. Whether collaborating internally or externally, our values drive us to make a meaningful impact within Aspen and in all our relationships. Aspen's CORE Values:

• We Do the Right Thing
• We are Problem Solvers
• We are Allies
• We Drive Forward

What You Will Do

The quality control technician performs laboratory testing to determine chemical and physical characteristics or composition of materials for quality control and process control.

Responsibilities

Quality Oversight & Compliance

• Assures all job activities adhere to company Environmental, Health, and Safety requirements.
• Ensuring all samples processed through the QC lab are handled and tested safely, precisely, accurately, and efficiently.
• Submits written and verbal responses to out‑of‑control test results and escalates when appropriate.
• Adopts and follows Aspen's core values of Safety, Quality, Integrity, Teamwork, Customer Focus, and Innovation.

Testing & Sample Management

• Conducts all various assigned testing procedures, including: incoming raw materials (e.g., batting inspections), in‑process materials (e.g., mechanical testing of blankets), finished products.
• Prepares chemical solutions and standards according to defined formulas.
• Records test results in spreadsheets and designated forms.

Equipment & Process Control

• Performs quality control checks on laboratory instruments and equipment and identifies mechanical issues.
• Operates and maintains laboratory equipment and troubleshoots malfunctions as needed.
• Escalates calibration and repair needs for instruments to the designated responsible individual.
• Monitors supply inventory and request additional supplies to ensure uninterrupted lab operations.

Data Entry & Documentation

• Maintains all testing records in SQC Pack and other specialized laboratory software.
• Accurately enters complete data records into the electronic data management system.
• Ensures proper documentation and traceability for all assigned work.

Workplace Standards

• Maintains good housekeeping standards in the laboratory and work environment.
• Works independently with minimal supervision while demonstrating strong self‑motivation.
• Cooperate with other personnel to support departmental and interdepartmental objectives and maintain positive employee relations.

Other Responsibilities

• Performs additional duties as assigned or requested.
• Supports management with other related tasks as needed.

Requirements

• High school diploma or general education degree (GED), or equivalent combination of education and experience.
• Computer skills required: Accounting Software; Inventory Software; Microsoft Office Suite.
• Hands-on experience with analytical equipment such as balances, mechanical test equipment, and chromatography is desirable.
• Basic knowledge of statistics and control charting desirable.

Physical Demands and Work Environment

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally exposed to wet and/or humid conditions (non-weather).
• Continually works near moving mechanical parts.
• Frequently works around fumes, airborne particles, or toxic chemicals.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to extreme heat or cold (non-weather).
• While performing the duties of this job, the noise level in the work environment is usually Moderate.
• The employee must frequently lift and/or move up to 50 pounds.

Benefits

• Medical, Dental, Vision
• Tuition Reimbursement
• Paid Holidays, Sick Time, and PTO
• 401k Employer Match
• Life and Disability Insurance