Quality Technician 2

Full-Time, On-site position located at 20 Dan Road, Canton, MA 02021, USA.

About the role

Make Quality Excellence Your Mission. We are seeking a Quality Technician II to play a critical role in maintaining and advancing quality throughout our manufacturing operations. In this hands-on position, you will partner with Quality Engineering, Manufacturing, Supply Chain, and Engineering teams to investigate quality issues, drive corrective actions, and support continuous improvement initiatives. You'll have the opportunity to work across incoming inspection, in-process and final inspection, supplier quality, calibration, auditing, and quality systems while helping deliver products that meet customer expectations and regulatory requirements.

Responsibilities

• Inspection & Product Quality
  • Perform incoming, in-process, and final inspections of materials, components, assemblies, and finished products.
  • Interpret engineering drawings, specifications, and inspection procedures to verify product conformance.
  • Utilize precision measuring equipment, including calipers, micrometers, gauges, and digital multimeters.
• Nonconformance Management
  • Create, process, and maintain Quality Notifications (QNs).
  • Investigate product and process nonconformances and support material review activities.
  • Partner with Manufacturing, Engineering, Purchasing, and suppliers to drive timely resolution of quality issues.
• Root Cause Analysis & Continuous Improvement
  • Participate in root cause investigations using structured problem-solving methodologies.
  • Support Corrective and Preventive Action (CAPA) activities and verify implementation effectiveness.
  • Contribute to continuous improvement initiatives that reduce defects, improve performance, and strengthen overall quality.
• Quality Data & Reporting
  • Collect, analyze, and report quality metrics, inspection results, and process performance data.
  • Identify trends, communicate findings, and help drive data-based quality improvements.
  • Support ongoing monitoring and reporting of key quality performance indicators.
• Calibration & Measurement Systems
  • Assist with calibration programs and maintain accurate calibration records.
  • Ensure measurement equipment remains compliant and available for production use.
  • Coordinate follow-up activities for out-of-tolerance equipment.
• Audits & Compliance
  • Conduct internal quality system, ESD, and 5S audits.
  • Support customer, supplier, and third-party audits.
  • Maintain documentation required to ensure compliance with company procedures, customer requirements, and applicable quality standards.
• Quality Systems & Documentation
  • Maintain quality records, inspection reports, work instructions, and quality procedures.
  • Ensure documentation is accurate, organized, and audit-ready.
  • Support the ongoing effectiveness of the Quality Management System (QMS).
• Cross-Functional Collaboration
  • Work closely with Quality Engineering, Manufacturing, Engineering, Supply Chain, and Operations teams.
  • Support process improvements, validation activities, and quality-focused projects.
  • Share best practices and contribute to a culture of quality excellence.

Requirements

• Required Qualifications
  • High school diploma or equivalent.
  • 2-5 years of experience in Quality Assurance, Quality Control, Inspection, Supplier Quality, or a manufacturing environment.
  • Experience using precision measurement tools such as calipers, micrometers, gauges, and digital multimeters.
  • Working knowledge of quality systems, nonconformance management, root cause analysis, and corrective action processes.
  • Strong analytical, organizational, communication, and problem-solving skills.
  • Proficiency with Microsoft Office, particularly Excel.
• Preferred Qualifications
  • Associate degree, technical certification, or coursework in Quality, Manufacturing Engineering, or a related discipline.
  • Experience working within a Quality Management System (QMS).
  • Knowledge of Statistical Process Control (SPC), GD&T, calibration systems, and supplier quality processes.
  • Experience with SAP and/or electronic quality management systems.

Benefits

• 9/80 Work Schedule: Enjoy every other Friday off, giving you more time to recharge, pursue personal interests, and maintain a healthy work-life balance.
• Flexible Vacation Policy: Take the time you need to rest, recharge, and be at your best both inside and outside of work.
• Comprehensive Health & Wellness Benefits: Competitive medical, dental, vision, life insurance, and disability coverage to support you and your family.
• Health Savings Support: Company contributions to:
  • Health Reimbursement Accounts (HRA) for PPO plan participants
  • Health Savings Accounts (HSA) for High Deductible Health Plan participants
• 401(k) with Company Match: Plan for your future with a generous company match and immediate vesting, allowing you to build retirement savings from day one.
• Continuous Learning & Professional Development: We invest in your growth through educational assistance, training opportunities, and ongoing career development support.
• Collaborative & Innovative Culture: Join a team-oriented environment where collaboration, continuous improvement, innovation, and operational excellence are valued and recognized.