Quality Tech (Day Shift)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adhere to established safety policies, procedures and practices
• Supports the organization’s efforts toward continuous improvement
• Supports the organization’s goals and values
• Demonstrates teamwork by collaborating with others to improve overall standards of performance and service
• Provides good customer service to all customers, both internal and external
• Identify/provide/assess training for hourly associates
• Communicate training requirements to team leaders and area coordinators
• Recommend/implement changes as needed for value added/cost reduction
• Aid in resolving internal/external customer complaints
• Maintain reporting system for monitoring day-to-day activities (PPM)
• Maintain historical data on products/processes for reference
• Develop/update and Initiate implementation of procedures, work instructions, and set-up instructions
• Monitor, control and improve manufacturing process
• Conduct/perform/assist quality audits and capability studies to increase manufacturing performance and customer satisfaction
• Conduct/perform/assist with all DFMEA and PFMEA activities
• Lead/participate in various process improvement teams
• Update quality systems manufacturing procedures as required to maintain quality certification compliance
• Cooky with appropriate departments to resolve quality supplier/customer issues
• Initiate personal contacts with suppliers to establish quality requirements
• Review Initial Sample Inspection Reports (ISIR) from suppliers as required
• Investigate returns to develop corrective action plans
• Prepare/submit all Production Part Approval Process (PPAP) documentation as required
• Identify/recommend cost reductions/value analysis
• Maintain/monitor the manufacturing scrap analysis program
• Implement corrective action to meet/exceed defined company objectives

Qualifications

• Associate’s Degree in related field and 3-5 years experience in manufacturing/inspection processes; or the equivalent in combined education/experience
• Familiarity with work measurement techniques
• Knowledge of Statistical Process Control (SPC)
• Knowledge of personal computers and software - Windows 95/98/2000, Microsoft Office Products

Commercial Vehicle Group, Inc (CVG) is an equal opportunity employer.