Quality Team Manager (Lab)

Position Overview

The Quality Team Manager leads, engages, and develops approximately 10 non-exempt laboratory technicians to ensure continuous distribution of products consistent with established standards and/or customer specifications. The position works within the High Performance Cultural Framework, actively teaching, coaching, developing, and mentoring team members while demonstrating a deep respect for the capabilities of all people.

Key Responsibilities

• Leads and manages the laboratory technicians to achieve key indicator results that support the MMC’s strategic objectives, goals, strategies and 10%
• Provides direction and supports the daily management and work prioritization of approx. 15 direct reports to achieve flawless process and product quality goals 10%
• Aids in the creation and implementation of site’s Quality Systems, and provides 3rd party audit & Regulatory inspection support 10%
• Creates and leads the structure of High Performance to engage the team to utilize continuous improvement and lean tools to optimize results within the quality team 10%
• Affirms compliance with Corporate QA/QC policies and procedures, as well as Federal, State, and local regulations 10%
• Manages fiscal responsibility to ensure the department spend is consistent with business requirements 10%
• Investigates, identifies, and communicates documented root cause and corrective actions for quality defective material 10%
• Maintains customer quality satisfaction through inspection of raw materials, in-process materials, production processes, environmental conditions, and finished products 10%
• Ensures the timely compliance to all corporate, divisional, and customer correlation/calibration programs 10%
• Conducts and participates in customer visits and audits as needed 10%

Required Qualifications

• Bachelor’s and/or Master's Degree in Engineering, Food Science, Chemistry, Microbiology, or another technical field
• Minimum one (1) year of experience leading others through a project or initiative
• Minimum three (3) years working in Quality in food, beverage, flavor, pet food, and/or ingredient manufacturing plant(s)
• Minimum one (1) year of experience with food manufacturing sanitation programs
• Sustained demonstrated leadership in a High Performance / High Performance Systems (HPS) environment
• Successful management of projects through to successful completion
• Demonstrated understanding of how day to day decisions affect business results, customers, staffing, materials, processing and maintenance
• Experience reacting to multiple and changing priorities and achieving results within a compressed time frame
• Experience recognizing problems, analyzing them, offering solutions and using logical thought processes when making decisions
• Experience reading and interpreting technical documents such as specifications, procedure manuals and technical data sheets
• Experience developing, coaching and motivating employees in a team based environment
• Excellent verbal and written communication skills
• Experience writing technical procedures

Preferred Qualifications

• Certification and/or Licenses: SQF Practitioner Certification, PCQI certification
• Knowledge of and experience working with Food Safety Programs
• Working knowledge of statistics
• Experience managing Quality Systems and Pre-requisite Programs
• Experience working with SAP software system
• Experience with High Performance Organization (HPO) Programs
• Demonstrated analytical skills to determine root cause and deliver corrective actions
• FDA and USDA experience