Quality Systems Technician

Responsibilities

• Support the execution and maintenance of Layered Process Audits (LPA Levels 1–3) within the Global Assessment Tool.
• Assist with internal, customer, regulatory, and compliance audits.
• Track audit findings and support timely closure of corrective actions.
• Participate in quality system gap assessments and compliance reviews.
• Maintain audit records and prepare audit-related reports and metrics.
• Maintain Quality Management System records, databases, and documentation.
• Support eQRQC and other quality management system applications.
• Generate and maintain quality metrics and reports, including D4 and D7 aging metrics.
• Support site quality initiatives and continuous improvement activities.
• Administer controlled documents through the Document Control Center (DCC) process.
• Process document creation, revisions, approvals, and obsolescence activities.
• Maintain document retention and archival requirements.
• Ensure controlled documentation remains current and compliant with applicable requirements.
• Support ESD compliance activities and periodic ESD assessments.
• Maintain ESD monitoring, audit, and compliance records.
• Assist with ESD training and awareness programs.
• Support investigations and corrective actions related to ESD nonconformances.
• Coordinate calibration and verification activities for measuring and test equipment.
• Maintain calibration schedules and records.
• Track due dates and ensure timely completion of calibration activities.
• Support torque tool verification programs and equipment compliance requirements.
• Assist with investigations related to out-of-tolerance equipment.
• Support CAPA, SCAR, and 8D activities through closure.
• Maintain corrective action databases and tracking systems.
• Monitor action item completion and effectiveness reviews, including D7 and D8 verification activities.
• Assist Quality Engineers with root cause investigations and continuous improvement projects.
• Assist with onboarding and recurring quality systems training.
• Maintain training records, matrices, and qualification documentation.
• Support annual retraining and compliance requirements.
• Coordinate training assignments and completion tracking.
• Support cross-functional teams in maintaining compliance with quality system requirements.
• Assist with customer and regulatory inspections as required.
• Perform other duties and responsibilities as assigned.