Quality Systems Specialist

About the role

A successful candidate will serve as an independent quality consultant providing end to end quality management support to all management levels in the company, across product teams, and functional organizations at all locations. This is a hybrid role, requiring 2-3 days in the Austin, TX office per week. Candidates must live in Austin, TX metro area.

Responsibilities

• Leads the introduction and/or maturation of new and/or existing quality management systems and their successful re-/certification(s)
• Independently develops solutions to a variety of complex problems by using established policies, and procedures
• Creates and provides education and coaching on Corporate Quality Services (e.g., audits and compliance, investigations, improvement, embedded services, corrective action, documented information) and quality management principles
• Develops metrics providing quantitative measures regarding process health and capability to enable the business to make decisions based on facts
• Performs audits (i.e. product, system, and process) to determine conformance with standards (e.g., ISO 9001, RTCA DO-200B/ ED-76A), regulatory and customer requirements. Represents internal customer during external audits
• Works with higher level management to determine need for and implement process improvements impacting multiple organizations and locations for continual improvement
• Conducts non-conformance investigations to determine root cause and follow-up on resolution to ensure completion of corrective and preventive actions. Coordinates the reporting and provides trend analysis for non-conformance incidences
• Continuously seeks to expand and improve personal knowledge in the area of quality management best practices
• Assists in the development and promotes adoption of new processes or changes to existing processes
• Maintains quality directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements are deployed using established procedures

Qualifications

• 6+ years of experience implementing and/or maintaining a quality management system
• 3+ years of experience utilizing process improvement and problem-solving methodologies
• Experience using or applying metrics to measure performance to ensure high quality delivery

Preferred Qualifications

• ISO-9001:2015 and/or ISO 27001:2022 Lead Auditor certification is highly desired
• Experience working with RTCA DO-200B/ED-76A and AC 20-153B is highly desired
• Certified Quality Auditor or other professional certifications highly desired
• Six Sigma Green Belt highly desired

About Jeppesen ForeFlight

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Benefits

• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Parent Leave
• Flight Training Rewards

Pay

Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $100,000-$130,000