Quality Systems Coord

About the role

Reporting to the Department Manager, the Quality Systems Coordinator is responsible for providing comprehensive and efficient administrative service to the site Quality team. The role focuses on accuracy and speed to ensure that quality and professional service is always delivered to all internal and external interfaces.

Responsibilities

• Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
• Adhere to food quality and food safety standards as provided by corporate, customer, and/or governing bodies (e.g., SQF).
• Set and maintain high standards of accuracy and efficiency for all administrative tasks within the Quality Department.
• Provide comprehensive administrative support to the QA team, enabling the achievement of departmental objectives.
• Oversee and manage the procurement and inventory of laboratory supplies, including reagents, water treatment chemicals, and microbiological materials.
• Ensure timely and accurate processing of invoices related to lab supplies.
• Support and maintain compliance with third-party food safety and quality certification requirements, including the implementation and continual improvement of the facility’s food safety and quality management systems.
• Develop, implement, maintain, and continuously improve the SQF System, ensuring compliance with all relevant food safety and quality requirements.
• Issue and process Purchase Orders (POs) for the Quality Department in a timely and accurate manner.
• Maintain the document control system for the SQF program, including SOPs, policies, internal audits, and corrective actions.
• Monitor and facilitate the completion of corrective actions, ensuring timely resolution.
• Assist with plant audits to ensure GMP and SOP compliance, providing actionable summary reports for leadership.
• Facilitate Management Review meetings, ensuring the SQF program undergoes annual review and updates by leadership.
• Organize and coordinate Food Safety/HACCP reviews annually and prior to process changes.
• Communicate Quality performance data and update specifications for co-pack produced products.
• Verify Quality Control and Assurance data daily to ensure consistency and compliance.
• Manage Certificates of Analysis (COAs) for ingredients and reagents, including organic certifications.
• Compile and maintain Quality KPIs, contributing to the Plant Dashboard and data reporting.
• Assist in identifying and implementing process improvements to enhance the facility's SQF and quality SOPs.
• Uphold and ensure adherence to the Food Safety and Food Quality policies and procedures across the facility.
• Oversee the receipt and delivery processes for alcohol, ensuring compliance with all regulatory and quality standards (alcohol producing sites only).

Requirements

Required Skills

• Experience in Food/Beverage Manufacturing preferred.
• Proficient in Excel, Word, SAP, and PowerPoint.
• Ability to analyze and solve problems, results oriented.
• Organized and detail oriented, adaptable to change.
• Excellent interpersonal and communication skills, verbal and written.

Competencies

• Technical: Skilled in maintaining accurate and detailed records of inspections and tests.
• Integrity: Commitment to maintaining high ethical standards in all quality assurance activities.
• Adaptability: Flexibility to adapt to changing production environments and requirements.
• Communication: Clear and concise communication with production staff and management.

Education and Experience

• Bachelor’s degree or Diploma in Food Science, Quality, or related discipline.
• Minimum 3 years of experience in Quality within a manufacturing environment, preferably food/beverage industry.
• Comprehensive knowledge of quality systems (GMP, HACCP, SQF) – certification required.
• In plants co-packaging alcoholic beverages, sensory tasting must be at least 21 years old.

Working Conditions

Work Schedule

Weekdays, weekends, afternoon, evening, and overnight may be required. Overtime scheduled as needed.

Work Environment

Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold (laboratory is temperature controlled). The environment is structured and supervised.

Travel Requirements

0% travel anticipated.

Physical Requirements

• Stand or Sit: Frequently (46-100%)
• Stoop, kneel, crouch, or crawl: Occasionally (16-45%)
• Lifting 50 lbs. (minimum 5 lbs.): Frequently (46-100%)
• Carry weight, lift: Frequently (46-100%)
• Walking: Frequently (46-100%)
• Driving: Rarely (0-15%)
• Climb (stairs/ladders) or balance: Occasionally (16-45%)

Visual/Sensory: This position requires attention to detail, requiring attention with one or two senses at a time.

Mental Stress: There is pronounced pressure from deadlines, production quotas, accuracy, or similar demands.

Pay & Benefits

Pay Range: $25.83 – $32.28 per hour

Shift: 7:00am – 3:30pm

Status: Non-Exempt

The applicant who is hired will receive wages within the range based on several factors, including years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, type of shift worked, systems that measure earnings by quantity or quality of production, and business or organizational needs.

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• 5 Vacation Days and Paid (Sick) Time Off Days in accordance with applicable law
• Well-being Benefit
• Discount and Total Reward Programs

Desired Attributes

Behaviors

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Leader: Inspires teammates to follow them
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expert: Considered a thought leader on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities