Quality Control Coord

About the role

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies. We are seeking a Quality Control & Document Custody Specialist to join our Durham, NC team!

Responsibilities

• Manage the doc custody program including multiple third-party custodians.
• Complete audits of document custodians.
• Ensure all collateral files contain required documents including: an executed Note, recorded Deed of Trust, & Final Title Policy.
• Certify all documents are accurately endorsed and assigned.
• Monitor industry and GSE requirements to ensure compliance.
• Monitor applicable regulatory, investor, and industry requirements and recommend process or policy changes as needed.
• Identify, analyze, and escalate documentation and collateral deficiencies that may create financial, compliance, or liquidity risk.
• Ensure Notice of Sale Policy compliance.
• Manage MERs compliance and annual reporting.
• Evaluate doc custody needs and improvements for mergers.
• Assist in quality control and due diligence file reviews of both mortgage and consumer loans.
• Monitor, research, and appeal GSE repurchase demands.
• Manage monthly loan repurchases
• Develop and execute QC testing/review plans
• Establish sampling methodology and selection criteria
• Review findings for trends and recurring deficiencies
• Document exceptions and deficiencies
• Maintain QC documentation and audit trails
• Support internal/external audits and regulatory examinations
• Review and interpreting GSE/investor requirements
• Monitors repurchase trends and identifying root causes
• Coordinate with Lending, Secondary Marketing, Servicing, Legal, Compliance, etc.

Qualifications

• Bachelor’s degree in business, finance or related field preferred and a minimum of three (3) years mortgage processing, underwriting, and/or lending experience OR equivalent related experience
• Mortgage quality control, final documentation/doc custody, and knowledge of GSE quality control and Doc Custody policies required.
• Consumer loan experience desired.
• Prior project management and mortgage underwriting experience, as well as