Quality System Supervisor

Company Summary

CS Powertech is a vertically‑integrated manufacturer of ingots, wafers, cells, solar modules (panels) and custom‑designed solar power applications. CS Powertech delivers solar power products of uncompromising quality to customers worldwide. The world‑class team works closely with customers to provide solutions for all their solar needs. For more information, please visit www.canadian-solar.com.

Description

The Quality System Manager is responsible for operating the ISO 9001 Quality Management System (QMS), writing procedures and processes to support the QMS development. Lead and undertake audits across all areas of the business. He/she will drive quality system performance review, provide training and champion the Quality Management System.

Department: Quality. Reports To: Quality Manager.

Responsibilities

• Oversee effective implementation of the Quality Management System throughout the company.
• Maintain the Quality Manuals and Standard Operation Procedures and ensure contents are appropriate for business, analyzing current and future procedural needs.
• Organize and manage the plant internal audit system and the corrective action reporting system.
• Lead Document Control process and quality data analysis.
• Conduct Quality Systems audits and assist in training/guidance to other auditors.
• Host external Quality System audits and customer audits.
• Coordinate the review of Quality procedures associated with plant continuous improvement initiatives, host risk management.
• Investigate quality cases to make improvements that achieve better customer satisfaction.
• Collate quality data for monitoring targets, report on Key Performance Indicators (KPIs) to adhere to process and prevent occurrence of any non‑conformity relating to product, process, or system.
• Prepare and present reports and metrics to the accountable manager and senior management on the performance of the quality systems, assisting the Management Review process.
• Ensure that all business activities are performed with the highest ethical standards and in compliance with the Canadian Solar Solution Code of Business Conduct.
• Adhere to all environmental, health and safety rules and policies.
• Conduct other duties as required.

Qualifications

• Business/commercial or manufacturing/engineering degree preferred.
• Special consideration given to ISO 9001 QMS courses completed with QMS Lead Auditor certification.
• Demonstrated ability to establish and maintain an ISO 9001 QMS system.
• Previous experience in a high‑volume manufacturing environment.
• Experience working in Quality Assurance.
• Six Sigma/Lean Manufacturing skills.
• Strong leadership abilities and a confident, consistent, decisive personality.
• Must be able to work with little supervision; self‑directed.
• Desire for innovative thinking and continual learning.
• Excellent coaching, mentoring, mediating, and negotiating skills.
• Computer literacy, including effective working skills with MS Office and e‑mail.
• Good written and verbal communication skills.

Working Environment

This position operates in a manufacturing facility and office environment and may require interaction with employees, contractors, visitors, and leadership teams across multiple functions.

Compensation and Benefits

CS Powertech offers a competitive salary plus a fully comprehensive benefits and performance bonus package based on annual objective achievement. The benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days. This is a full‑time position.