Quality Support Technician

Summary

The Quality Support Technician serves to support the operations team by providing and performing a detailed and thorough inspection and cleaning of the repaired vehicle prior to release to the customer. This role will also serve to assist shop operations by performing a variety of tasks associated with maintenance of the shop location, including cleaning and organizing various pieces of equipment and tools.

Essential Functions and Responsibilities

• Responsible for performing a thorough detailing and cleaning of all vehicles prior to final delivery to the customer.
• Visually inspect every vehicle for flaws in the repaired area. Promptly notify the General Manager or assigned technician should any defects or issues be found upon inspection.
• Responsible for assisting in the general maintenance of shop location and outside grounds.
• Inspecting goods or products according to quality and safety standards.
• Maintaining the proper function of all service tools and equipment in the detail department; keep personal work area organized and returns tools, materials, and equipment to designated areas.
• Identifying possible areas for improvement in quality control processes.
• Performing any cleaning activities such as mopping, dusting, sweeping, as well as collecting and emptying trash cans daily. Service, clean, and supply any items in restrooms.
• Make minor repairs when necessary, such as changing a light bulb.

Qualifications

• A High School Diploma or equivalent
• A valid Drivers License and good driving record is necessary
• Prior experience in automotive industry is strongly preferred but not required
• Excellent verbal communication and mechanical skills
• Ability to work independently and in a fast-paced environment
• Willingness to be flexible with task assignments and respond to the needs of the shop operations team
• Ability to work independently but also as part of a larger team to meet the objective of servicing the customer and vehicle