Quality Support Specialist - Industrial Water

Location: Shreveport, LA

About the Role

Responsible for handling a wide range of administrative and technical support-related tasks to support Quality as well as provide assistance and back-up support as needed for C-Core related systems and programs including business diversity, safety, project information/controls, records retention, and field personnel management.

Responsibilities

• Maintain Quality project folders on company network, including QIPs, preconstruction minutes, site observation reports, and all other Quality documents.
• Update QIP summary spreadsheets (for monthly meeting) and follow up with any missing data.
• Assist with preparing third-party inspection and testing services agreements and monitoring inspection and testing results for compliance.
• Coordinate critical QIP meetings by ensuring peer reviews are printed, creating sign-off sheets, and sending meeting requests.
• Assist with operations meeting preparation.
• Assist with preparing presentation materials for meetings led by Quality staff.
• Assist with the collection and data input associated with Quality metrics.
• Assist with lesson learned activities, including coordination of meetings, preparing agendas, maintaining documentation, and sharing information with associated committees.
• Assist in preparation of Qualigrams.
• Assist with awards programs, including Project of the Year and Look of Excellence.
• Assist with the coordination and data management of customer surveys.
• Prepare travel arrangements and expense reports and maintain Quality staff travel calendar.
• All other duties as assigned.

Requirements

• High school diploma or GED equivalent required; some college or applicable business certification preferred.
• Minimum of eight years of office/clerical experience.
• Good organizational skills and attention to detail.
• Ability to manage multiple priorities.
• Ability to review and edit reports/documents of others.
• High level of professionalism and ability to maintain confidentiality.
• Highly effective written and verbal communication skills.
• Ability to execute verbal and written instructions independently.
• Ability to take direction and work independently with minimal supervision.

Physical Requirements

• Ordinary ambulatory skills sufficient to visit other locations.
• Ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds.
• Good hand-eye coordination, arm, hand, and finger dexterity, including the ability to grasp and visual acuity to use a keyboard, operate equipment, and read application/form information.
• Frequently required to sit, reach with hands and arms, talk, and hear.