Quality Support Specialist

About the role

The Quality Support Specialist provides administrative and clerical support services to the Quality Management System to ensure its proper functioning.

Responsibilities

• Maintain internal and external documents
• Operate the mail room
• File storage and audit records
• Upload or extract information to/from internet portals or databases
• Prepare, scan, and check conversion/upload of documents
• Ensure revision control on quality system documentation
• Verify accuracy of purchasing information relative to QMS requirements
• Prepare various reports/metrics using documented information
• Support personnel qualifications (eye exams, certifications, training)
• Provide hospitality services for internal and external visitors
• Handle and account for petty cash

Requirements

• Read and write English
• High School Diploma
• General Quality System knowledge
• General computer skills
• Microsoft Office products (Word, Excel, Outlook, Access)
• Various 3rd party software programs (LaserVault, AS400)
• Detail-oriented and able to follow issues through to completion
• Excellent communication skills
• Knowledge of common concepts, practices, and procedures within the Quality Department

Qualifications

• General knowledge of quality management systems
• Ability to use Microsoft Office products
• Ability to use various 3rd party software programs
• Detail-oriented and follows issues through to completion
• Excellent communication skills