Quality Supervisor

About the role

The Quality Supervisor at Panasonic Energy plays a critical role in driving process improvement, ensuring compliance with quality standards, and supporting the success of the world’s largest lithium-ion battery manufacturing initiative. Reporting to the Quality Manager, this role leads a team of quality technicians, inspectors, and team leads to ensure execution of daily quality objectives and adherence to customer and regulatory requirements.

Responsibilities

• Meet the Recruiter: Eric Laffey

• Functional Leadership & Operations:

  • Lead daily quality operations, overseeing in-process and final product inspections to ensure conformance to specifications
  • Supervise quality technicians, inspectors, and team leads to ensure effective execution of quality control activities
  • Monitor and enforce quality control procedures across production lines
  • Support and maintain the Quality Management System (QMS), including document control, CAPA processes, and internal audits

• Strategic Alignment & Continuous Improvement:

  • Analyze quality performance metrics and trends to identify improvement opportunities
  • Implement corrective and preventive actions to reduce defects and prevent recurrence
  • Drive continuous improvement initiatives aligned with organizational quality objectives
  • Ensure adherence to applicable regulatory, industry, and customer requirements

• Team Development & Knowledge Sharing:

  • Develop, coach, and mentor quality team members to enhance technical capability and performance
  • Provide ongoing training on quality procedures, standards, and plant policies
  • Promote a culture of accountability, continuous learning, and operational excellence

• Cross-Functional Collaboration & Stakeholder Engagement:

  • Partner with operations, engineering, and maintenance teams to resolve non-conformities and improve processes
  • Communicate quality objectives, performance metrics, and results to leadership and frontline teams
  • Support customer and external audit activities as required

• Quality, Safety, Compliance, & Risk Management:

  • Ensure compliance with plant policies, regulatory requirements, and safety standards
  • Identify quality risks and implement mitigation strategies to protect product integrity
  • Lead internal audit readiness and support external quality and regulatory inspections

Qualifications

• Required and/or Preferred

• Required Education, Certifications, and Licenses:

  • A high school diploma or GED equivalent required
  • A preferred bachelor’s degree in Engineering, Quality Assurance, Manufacturing, or a related technical field
  • ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA)
  • Six Sigma Green Belt or higher ISO 9001:2015 Internal Auditor Certification
  • Hazardous Materials Handling Certification (e.g., OSHA HAZWOPER or equivalent)
  • Lean Manufacturing Certification

• Essential Qualifications:

  • 3+ years of progressive leadership experience in quality assurance or quality control within a manufacturing or distribution environment
  • Demonstrated ability to lead, train, and develop quality inspectors and technicians while ensuring adherence to safety, quality, and procedural standards
  • Strong working knowledge of Quality Management Systems (e.g., ISO 9001, IATF 16949) and applicable regulatory standards (e.g., UL, CE, RoHS)
  • Proven analytical and problem-solving skills with a data-driven approach to decision-making
  • Working knowledge of production processes and manufacturing operations
  • Effective verbal and written communication skills, with the ability to influence and resolve conflict across teams
  • Team-oriented and adaptable, with a proactive, accountable, and continuous improvement-focused mindset
  • Must have working-level knowledge of the English language, including reading, writing, and speaking English
  • Alignment to Panasonic’s seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude)

• Preferred Qualifications:

  • 5+ years of supervisory experience in high-volume and/or regulated manufacturing environments (e.g., automotive, electronics, energy storage)
  • Experience in battery manufacturing, automotive, or clean energy industries
  • Advanced knowledge of statistical quality tools (e.g., SPC, MSA, FMEA, 8D, Pareto analysis)
  • Experience applying structured root cause analysis methodologies (e.g., 5 Whys, Ishikawa)
  • Experience with quality and manufacturing systems (e.g., QMS platforms, MES, ERP)
  • Familiarity with customer-specific quality requirements (e.g., OEM or Tier 1 standards)
  • Advanced Excel skills and/or experience with data visualization tools (e.g., Power BI, Minitab)

Benefits & Perks

• Health Benefits

• Voluntary Benefits

• Panasonic Retirement Savings & Investment Plan (PRSIP)

• Paid Time-Off Benefits

• Educational Assistance

• Employee Recognition Program

• Annual Bonus Program

• On-site Food Options